IBM 22P6979 manual Appendix D. Product warranty and support information, Warranty information

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Appendix D. Product warranty and support information

Warranty information

This section contains the warranty period for your product, information about obtaining warranty service and support, and the IBM Statement of Limited Warranty.

Warranty period

Contact your place of purchase for warranty service information. Some IBM Machines are eligible for on-site warranty service depending on the country or region where service is performed.

Machine - 40X/12X/40X Max CD-RW Drive

Warranty period: One year

Service and Support

The following information describes the technical support that is available for your product, during the warranty period or throughout the life of the product. Refer to your IBM Statement of Limited Warranty for a full explanation of IBM warranty terms.

Warranty information on the World Wide Web

The IBM Machine Warranties Web site at http://www.ibm.com/servers/support/machine_warranties/ contains a worldwide overview of the IBM Limited Warranty for IBM Machines, a glossary of terms used in the Statement of Limited Warranty, Frequently Asked Questions (FAQ), and links to Product Support Web pages. The IBM Statement of Limited Warranty is available from this Web site in 29 languages in Portable Document Format (PDF).

Online technical support

Online technical support is available during the life of your product. Online assistance can be obtained through the Personal Computing Support Web site.

Online technical support

IBM Personal Computing Support Web site

http://www.ibm.com/pc/support/

During the warranty period, assistance for replacement or exchange of defective components is available. In addition, if your IBM option is installed in an IBM computer, you might be entitled to service at your location. Your technical support representative can help you determine the best alternative.

Telephone technical support

Installation and configuration support through the IBM HelpCenter® will be withdrawn or made available for a fee, at IBM’s discretion, 90 days after the option

© Copyright IBM Corp. 2002

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Contents User’s Guide Page User’s Guide Page Safety Read first Iv 40X/12X/40X Max CD-RW Drive User’s Guide Contents Vi 40X/12X/40X Max CD-RW Drive User’s Guide Appendixes Installation and user’s guideAbout this book Registering your optionViii 40X/12X/40X Max CD-RW Drive User’s Guide Product description Installation and user’s guideIntroduction System requirements Software descriptionBefore you begin Back view of the drive Handling InstructionsProduct views Front view of the drive40X/12X/40X Max CD-RW Drive User’s Guide Unpacking the drive Installing the DriveSetting the configuration jumper Opening the computerMounting the drive in the bay Attaching the cables to the drive Completing the hardware installationUpdating your computer configuration Using CD-R and CD-RW discs Installing the CD-RW drive softwareHandling and caring for a CD Using the driveLoading a CD Caring for the CD-RW driveEjecting a CD manually Using Windows XP native recording with your CD-RW driveClick Make Compatible Using IBM Drive Letter Access DLAOpen My Computer IBM RecordNow Using StorageGuardUsing the RecordNow software 14 40X/12X/40X Max CD-RW Drive User’s Guide Power requirements Appendix A. Product specificationsPhysical specifications Media Speed Compatibility Drive-performance specificationsEnvironmental requirements Write/Read speedsFormat Copy capability Create Capability CD-ROM XA Mode 2 Form 1 and Mode 2 Form 2 or CD-ROM Extended You cannot format a CD-RW disc Appendix B. Problem solvingSelect Make a Data Disc You cannot create a multi-session discYou cannot successfully write to a CD-R or CD-RW disc You cannot eject a CDCD cannot be read Click Start → Settings → Control PanelThere is no sound from the CD Click Device Manager button Click Start → Control Panel Click Switch to classic viewClick the Advanced Settings tab Click the Device Manager tabClick Device Manager Enabling DMA for Windows 2000 ProfessionalService and Support Appendix D. Product warranty and support informationWarranty information Warranty periodPart 1 General Terms IBM Statement of Limited Warranty Z125-4753-06 8/2000IBM Warranty for Machines Kind Extent of WarrantyItems Not Covered by Warranty Warranty ServiceLimitation of Liability Part 2 Country-unique Terms Japan CAMBODIA, LAOS, and VietnamHong Kong and Macau IndiaEUROPE, Middle EAST, Africa Emea NEW ZealandPEOPLE’S Republic of China PRC Austria and Germany Following Terms Apply to the Country SpecifiedItaly EgyptFrance IrelandUnited Kingdom South AFRICA, NAMIBIA, BOTSWANA, Lesotho and SwazilandAppendix E. Notices Deutsche EMV-Direktive electromagnetische Verträglichkeit TrademarksIndustry Canada Class a emission compliance statement Avis de conformite a la reglementation d’Industrie CanadaUnion Europea Normativa EMC Europen Union EMC directiveUnion Européenne Directive Conformité électromagnétique Unione Europea Directiva EMC Conformidad électromagnética Appendix E. Notices 40 40X/12X/40X Max CD-RW Drive User’s Guide Page Part Number 22P6979 1P P/N 22P6979