IBM 22P6979 manual CD cannot be read, Click Start → Settings → Control Panel

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3.If you can read from a CD-RW disc in the CD-RW drive, but not in another optical drive, be sure that a UDF Reader program is installed on the computer that contains the other optical drive. For more information on the UDF Reader program, see “Using the UDF Reader software for Windows 98, Windows NT 4.0, or Windows Me” on page 12.

4.Verify that you are not attempting to write the disc under extreme environmental conditions such as the following:

v low temperature: 5° C (41° F) or below

vhigh temperature: 45° C (113 °F) or above

vexcessive shock: >0.5 G

vexcessive vibration: >0.1 G

5.Make sure the CD-R session is closed. See “Using the RecordNow software” on page 13 for help. A non-closed audio disc cannot be played in your car or home CD player.

You cannot access the CD-RW drive, or the drive icon does not display (Windows XP)

If the CD-RW drive has been properly installed, there will be an icon for the drive in the My Computer window. If you double-click the My Computer icon and there is no drive icon present in the displayed window, check to see that the drive has been properly installed, and that the configuration jumper has been correctly set. For more information, see “Step 4. Setting the configuration jumper” on page 5. Next, restart your computer. If a drive icon is still not found, continue with the following steps.

1.Click Start → Settings → Control Panel.

2.Click System.

3.Click the Device Manager tab.

4.Double-clickView Devices by Type.

a.Click Hard Disk Controllers on the Device Manager list. Ensure that there are no conflicts with the controller. Ensure that the device status indicates that the controller is working properly.

b.Select CD-RWfrom the Device Manager list. Verify that there is a CD-RW device and that no conflicts exist. The device status will indicate that the device is working properly.

5.Click OK.

6.Restart the computer.

If the device icon is still not present, check cable connections, device jumper settings, and resolve any existing conflicts.

The CD cannot be read.

Take the following actions:

1.The CD might be dirty; clean it as described in “Handling and caring for a CD” on page 9.

2.The CD might be defective; try another CD.

3.The CD is not ISO-9660 or High Sierra Group-compatible. Check with your place of purchase.

Appendix B. Problem solving 21

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Contents User’s Guide Page User’s Guide Page Safety Read first Iv 40X/12X/40X Max CD-RW Drive User’s Guide Contents Vi 40X/12X/40X Max CD-RW Drive User’s Guide Appendixes Installation and user’s guideAbout this book Registering your optionViii 40X/12X/40X Max CD-RW Drive User’s Guide Introduction Installation and user’s guideProduct description Before you begin Software descriptionSystem requirements Back view of the drive Handling InstructionsProduct views Front view of the drive40X/12X/40X Max CD-RW Drive User’s Guide Unpacking the drive Installing the DriveSetting the configuration jumper Opening the computerMounting the drive in the bay Updating your computer configuration Completing the hardware installationAttaching the cables to the drive Using CD-R and CD-RW discs Installing the CD-RW drive softwareHandling and caring for a CD Using the driveLoading a CD Caring for the CD-RW driveEjecting a CD manually Using Windows XP native recording with your CD-RW driveOpen My Computer Using IBM Drive Letter Access DLAClick Make Compatible Using the RecordNow software Using StorageGuardIBM RecordNow 14 40X/12X/40X Max CD-RW Drive User’s Guide Physical specifications Appendix A. Product specificationsPower requirements Media Speed Compatibility Drive-performance specificationsEnvironmental requirements Write/Read speedsFormat Copy capability Create Capability CD-ROM XA Mode 2 Form 1 and Mode 2 Form 2 or CD-ROM Extended You cannot format a CD-RW disc Appendix B. Problem solvingSelect Make a Data Disc You cannot create a multi-session discYou cannot successfully write to a CD-R or CD-RW disc You cannot eject a CDCD cannot be read Click Start → Settings → Control PanelThere is no sound from the CD Click Device Manager button Click Start → Control Panel Click Switch to classic viewClick the Advanced Settings tab Click the Device Manager tabClick Device Manager Enabling DMA for Windows 2000 ProfessionalService and Support Appendix D. Product warranty and support informationWarranty information Warranty periodIBM Warranty for Machines IBM Statement of Limited Warranty Z125-4753-06 8/2000Part 1 General Terms Kind Extent of WarrantyItems Not Covered by Warranty Warranty ServiceLimitation of Liability Part 2 Country-unique Terms Japan CAMBODIA, LAOS, and VietnamHong Kong and Macau IndiaPEOPLE’S Republic of China PRC NEW ZealandEUROPE, Middle EAST, Africa Emea Austria and Germany Following Terms Apply to the Country SpecifiedItaly EgyptFrance IrelandUnited Kingdom South AFRICA, NAMIBIA, BOTSWANA, Lesotho and SwazilandAppendix E. Notices Deutsche EMV-Direktive electromagnetische Verträglichkeit TrademarksIndustry Canada Class a emission compliance statement Avis de conformite a la reglementation d’Industrie CanadaUnion Européenne Directive Conformité électromagnétique Europen Union EMC directiveUnion Europea Normativa EMC Unione Europea Directiva EMC Conformidad électromagnética Appendix E. Notices 40 40X/12X/40X Max CD-RW Drive User’s Guide Page Part Number 22P6979 1P P/N 22P6979