IBM 10K3799 Check Auto Insert Notification, Video appears to be choppy or is dropping frames

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You might have to separately purchase an audio cable for the DVD-ROM drive. If you are using an IBM computer or IBM audio adapter, refer to “Appendix D. Help and service information” on page D-1.

v“Unable to Create Overlay Window” message appears when you use DVD Express with Windows 95, Windows 98, or Windows 2000.

1.Your video device driver needs an update to enable overlay support. Contact the manufacturer of your video card or your computer for updates. Video drivers for many IBM systems are on the MPEG-2 CD.

2.The resolution of your screen might be too high. Try setting the screen to 800 x 600 x 16 bpp at 60 hz.

vDVD movies do not start automatically when inserted into the DVD-ROM drive.

1.Autoplay is turned off. Follow these instructions to turn on Autoplay:

a.Click Start, then click Control Panel, and then click Device Manager.

b.Check Auto Insert Notification.

2.DVDs that contain both programs and DVD Video content will autoplay the program content. To view the video content, start DVD Express manually. For more information on starting DVD Express manually, see “Viewing a DVD movie” on page 1-5“Viewing a DVD movie” on page 11.

vVideo appears to be choppy or is dropping frames.

1.Ensure that DMA is turned on for your computer hard disk drive controller.

2.The resolution of your screen might be too high. Try setting the screen to 800 x 600 x 16 bpp at 60 hz.

3.If your computer processor has less power than a Pentium II 450, some jerkiness is normal on certain DVDs.

vCannot read CD media (data or audio) on Windows 2000 or Windows NT systems without restarting system.

1.IBM Rapid Access II Keyboard driver may be interfering with the operation of the CD drive.

a.Remove the Rapid Access II Keyboard driver via Add/Remove programs in the Control Panel.

b.If you have a Rapid Access II Keyboard and wish to restore its function, you will need to go to the IBM Support Web site to download the latest drivers (Version 1007 or higher).

Appendix B. Problem solving

B-5

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Contents 8X Slimline DVD-ROM Drive Page Contents Appendix D. Help and service information Safety Read first Vi 8X Slimline DVD-ROM Drive User’s Guide About this book Part 1 Installation and User’s GuideRegistering your option Part 2 AppendixesViii 8X Slimline DVD-ROM Drive User’s Guide Product description Installation and User’s GuideInstallation requirements Before you begin Handling precautionsInstalling the drive Drive controls and connectorsOpening the computer Front view of the driveEnabling the DMA settings Setting up your computer for DVD video playbackInstalling the MPEG-2 decoding software Unpacking the driveDVD region codes Viewing a DVD movieClick Mediamatics DVD Player Click DVD RegionUsing single- and double-sided DVD-RAM media Using the DVD-RAM Read functionWhen handling the bare media Removing the disc from the cartridgeCaring for a CD or DVD Precautions for handlingCare and maintenance Manually ejecting a disc Caring for the DVD-ROM drivePower and signal cables for internal drives Installing the drive in slimline IBM systemsDimm Loading components-small form factor desktop modelInstalling an optical drive-small form factor desktop model 48X Slimline DVD-ROM Drive User’s Guide Power requirements Appendix A. Product specificationsPhysical specifications Media Compatibility Drive-performance specificationsMedia speeds DVD-RAM 48X Slimline DVD-ROM Drive User’s Guide Appendix B. Problem solving 28X Slimline DVD-ROM Drive User’s Guide Appendix B. Problem solving There is no sound from the disc You receive a common error messageDisc cannot be read. Take the following actions Video appears to be choppy or is dropping frames Check Auto Insert Notification68X Slimline DVD-ROM Drive User’s Guide Changing the Windows 2000 DMA parameter setting Click Control Panel Enabling DMA for Windows NTTelephone technical support Appendix D. Help and service informationSupport 24 hours a day, 7 days a week Appendix E. Product warranties and notices IBM Warranty for MachinesWarranty Service Extent of WarrantyItems Not Covered by Warranty Appendix E. Product warranties and notices Limitation of Liability Production StatusIBM Warranty for Machines Warranties of ANY Kind Production Status Asia Pacific Part 2 Worldwide Country-Unique TermsFollowing terms apply to all Emea countries EUROPE, Middle EAST, Africa EmeaFollowing terms apply to the country specified Appendix E. Product warranties and notices North America IBM TrademarksFederal Communications Commission FCC Statement Avis de conformite a la reglementation d’Industrie Canada Industry Canada Class B emission compliance statementDeutsche EMV-Direktive electromagnetische Verträglichkeit European Union emission directiveUnion Europea Normativa EMC Unione Europea Directiva EMC Conformidad électromagnéticaAppendix E. Product warranties and notices 188X Slimline DVD-ROM Drive User’s Guide Page Part Number 10K3799 1P P/N 10K3799