IBM 22P6972 manual Support 24 hours a day, 7 days a week

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vHardware and software configuration information for your system

If possible, be at your computer. Your technical support representative might want to walk you through the problem during the call.

For the support telephone number and support hours by country, refer to the following table. If the number for your country or region is not listed, contact your IBM reseller or IBM marketing representative. Response time may vary depending on the number and nature of the calls received.

Support 24 hours a day, 7 days a week

Canada (Toronto only)

416-383-3344

 

 

Canada (all other)

1-800-565-3344

 

 

U.S.A. and Puerto Rico

1-800-772-2227

 

 

All other countries and regions

Go to http://www.ibm.com/pc/support/, and click

 

Support Phone List.

 

 

D-2IBM Multi-Burner User’s Guide

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Contents IBM Multi- Burner User’s Guide Page IBM Multi- Burner User’s Guide Page Contents Appendix E. Notices Safety Read first Vi IBM Multi-Burner User’s Guide Installation and user’s guide About this bookRegistering your product AppendicesViii IBM Multi-Burner User’s Guide Installation and user’s guide IBM Drive Letter Access DLAProduct description Software descriptionBefore you begin Installation requirementsHandling precautions Drive controls and connectors Installing the drive Setting the configuration jumpersOpening the computer Unpacking the driveMounting the drive in the bay Attaching the cables to the driveCompleting the hardware installation Installing the softwareUsing the drive Using single and double-sided DVD-RAM mediaUsing the drive with CDs and DVDs Removing the disc from the cartridgeUsing the DVD Player software Before using the softwareUsing the DVD Player Securing a disc in a vertically mounted driveUsing drive letter access DLA Using roxio VideoWaveClick Intervideo WinDVD Click the General Properties tabCaring for the drive Maintaining the driveCaring for a CD or DVD Installation and user’s guide 12IBM Multi-Burner User’s Guide Appendix A. Product specifications Physical specificationsPower requirements Environmental requirementsRead speeds Write speedsAppendix B. Problem solving Select Control Panel2IBM Multi-Burner User’s Guide There is no sound from the disc You receive an error messageDisc cannot be read. Take the following actions 4IBM Multi-Burner User’s Guide Click Settings Click Control Panel Click the Advanced Settings tabEnabling DMA for Windows Me Enabling DMA for Windows 2000 ProfessionalClick Control Panel Click Switch to classic view Enabling DMA for Windows XPAppendix D. Warranty information Warranty periodService and support Telephone technical supportSupport 24 hours a day, 7 days a week Without Warranties of ANY Kind 4IBM Multi-Burner User’s Guide Part 2 Country-unique Terms Governing LawHong Kong and Macau EUROPE, Middle EAST, Africa Emea Following Terms Apply to the Country Specified Italy 10IBM Multi-Burner User’s Guide Appendix E. Notices TrademarksElectronic emissions notices Federal Communications Commission FCC statementIndustry Canada Class B emission compliance statement Avis de conformite a la reglementation d’Industrie CanadaUnione Europea Directiva EMC Conformidad électromagnética European Union emission directiveUnion Européenne Directive Conformité électromagnétique Union Europea Normativa EMC Page Part Number 22P6972