IBM G41/G50 manual Troubleshooting, Problem Suggested action

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Troubleshooting

If you have a problem setting up or using the monitor, you might be able to solve it yourself. Before calling IBM you should try the suggested actions that are appropriate to your problem.

Problem

Suggested action

Problem

Suggested action

Screen is blank and power indicator is off.

Check monitor power switch is on.

Check wall mains outlet is switched on.

Check power cord is firmly plugged into the monitor and the mains outlet.

If the power cord plug has a removable fuse, replace it.

Try another power cord.

Try another mains outlet.

Screen is blank and power indicator is flashing between green and amber.

The monitor is in Power Management Stand-by or Suspend state. Press any key on the keyboard or move the mouse to restore operation.

Check the signal cable is firmly connected to the computer.

Check no pins are bent in the signal cable connector.

Screen is blank and power indicator is green.

Adjust brightness and contrast.

Check the signal cable is firmly connected to the computer.

Check no pins are bent in the signal cable connector.

Disable DDC and restart your computer (See Page 14.)

Screen is blank and power indicator is amber.

• Check that the computer is

turned on.

• The monitor is in Power

Management Off state. Press

any key on the keyboard or

move the mouse to restore

operation.

• Check the signal cable is

firmly connected to the

computer.

• Check no pins are bent in the

Screen is green. • Disable DDC and restart your computer (See Page 14.)

signal cable connector.

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Contents User’s Guide Trademarks First Edition SeptMexico Power Cords Contents Introduction Features of this IBM monitorFurther information Getting started Unpacking checklistUnpacking Product Records G50 General SpecificationsWorking Area InstallationWorkplace preparation Your WorkstationStandard connection to a PC Connecting the MonitorPlug and Play Optimising performanceDisplay Modes Addressability Refresh Line Rate How to change display modesGeometry reset Adjusting the imageSaving and cancelling changes Image size, position and shape adjustmentDisabling the controls Brightness and Contrast adjustmentSuspend IndicatorsPower Management StandbyOff Disabling DDC DDC ResetWorking with your Monitor Cleaning the MonitorWorking Practices Problem Suggested action TroubleshootingSpecifications section on Further help DDC GlossaryDimensions SpecificationsErgonomics SafetyCompliances European Union EU StatementEurope Warranties