IBM G41/G50 manual Further help

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Further help

If you are unable to correct the problem yourself, you may seek further help as follows:

Call IBM HELPCENTER.

In the US call 1-800-772-2227

In Canada call 1-800-565-3344

In other countries contact your dealer or other IBM authorised Servicer.

Before calling, please have available as much of the following information as possible:

1.The information from the Product Records section on page 4.

2.Proof of purchase.

3.Description of problem.

4.Computer type and model.

5.System configuration (hardware fitted etc.).

6.System BIOS version number.

7.Operating System and version number.

8.Display driver version number.

If possible, be at your workstation. Your technical support representative might want to go through the problem with you during the call.

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Contents User’s Guide First Edition Sept TrademarksMexico Power Cords Contents Features of this IBM monitor IntroductionFurther information Unpacking checklist Getting startedUnpacking Product Records G50 General SpecificationsWorkplace preparation InstallationYour Workstation Working AreaStandard connection to a PC Connecting the MonitorOptimising performance Plug and PlayDisplay Modes Addressability Refresh Line Rate How to change display modesSaving and cancelling changes Adjusting the imageImage size, position and shape adjustment Geometry resetDisabling the controls Brightness and Contrast adjustmentPower Management IndicatorsStandby SuspendOff Disabling DDC DDC ResetCleaning the Monitor Working with your MonitorWorking Practices Problem Suggested action TroubleshootingSpecifications section on Further help DDC GlossaryDimensions SpecificationsCompliances SafetyEuropean Union EU Statement ErgonomicsEurope Warranties