Cisco Systems 7600, 6500 manual Obtaining Additional Publications and Information

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Obtaining Additional Publications and Information

Definitions of Service Request Severity

To ensure that all service requests are reported in a standard format, Cisco has established severity definitions.

Severity 1 (S1)—An existing network is down, or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.

Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your business operations are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.

Severity 3 (S3)—Operational performance of the network is impaired, while most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.

Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.

Obtaining Additional Publications and Information

Information about Cisco products, technologies, and network solutions is available from various online and printed sources.

The Cisco Product Quick Reference Guide is a handy, compact reference tool that includes brief product overviews, key features, sample part numbers, and abbreviated technical specifications for many Cisco products that are sold through channel partners. It is updated twice a year and includes the latest Cisco offerings. To order and find out more about the Cisco Product Quick Reference Guide, go to this URL:

http://www.cisco.com/go/guide

Cisco Marketplace provides a variety of Cisco books, reference guides, documentation, and logo merchandise. Visit Cisco Marketplace, the company store, at this URL:

http://www.cisco.com/go/marketplace/

Cisco Press publishes a wide range of general networking, training and certification titles. Both new and experienced users will benefit from these publications. For current Cisco Press titles and other information, go to Cisco Press at this URL:

http://www.ciscopress.com

Packet magazine is the Cisco Systems technical user magazine for maximizing Internet and networking investments. Each quarter, Packet delivers coverage of the latest industry trends, technology breakthroughs, and Cisco products and solutions, as well as network deployment and troubleshooting tips, configuration examples, customer case studies, certification and training information, and links to scores of in-depth online resources. You can access Packet magazine at this URL:

http://www.cisco.com/packet

Catalyst 6500 Series Switch and Cisco 7600 Series Router Wireless Services Module Installation and Verification Note

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Contents Contents Front Panel Description LEDsColor/Description Console Ports Power RequirementsSystem Requirements Hardware ComponentsSafety Overview Required ToolsSoftware Requirements Installing the WiSM Horizontal slots See FigurePositioning the Module in a Horizontal Slot Chassis Clearing the EMI Gasket in a Horizontal Slot Chassis Vertical slots Positioning the Module in a Vertical Slot Chassis Clearing the EMI Gasket in a Vertical Slot Chassis Verifying the Installation Verifying the InstallationConfiguring the WiSM Removing the WiSMObtaining Documentation Regulatory Standards ComplianceRelated Documentation Cisco.comProduct Documentation DVD Documentation FeedbackCisco Product Security Overview Ordering DocumentationReporting Security Problems in Cisco Products Obtaining Technical AssistanceSubmitting a Service Request Cisco Technical Support & Documentation WebsiteDefinitions of Service Request Severity Obtaining Additional Publications and InformationObtaining Additional Publications and Information Obtaining Additional Publications and Information
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