Cisco Systems 694 manual Network Connection Problems, Ethernet Controller Troubleshooting Chart

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Chapter 6 Troubleshooting the System Hardware

Troubleshooting the Ethernet Controller

Network Connection Problems, page 6-3

Ethernet Controller Troubleshooting Chart, page 6-3

Network Connection Problems

If the Ethernet controller cannot connect to the network, check the following conditions:

Make sure that the cable is installed correctly.

The network cable must be securely attached at all connections. If the cable is attached but the problem remains, try a different cable.

If you set the Ethernet controller to operate at either 100 Mbps or 1000 Mbps, you must use Category 5 or higher cabling.

Determine whether the switch or device to which the WAVE appliance is connected supports autonegotiation. If it does not, try configuring the integrated Ethernet controller manually to match the speed and duplex mode of the switch.

Check the Ethernet controller LEDs on the appliance back panel. (See Figure 1-2.) These LEDs indicate whether a problem exists with the connector, cable, or switch:

The Ethernet link status LED is on when the Ethernet controller receives a link pulse from the switch. If the LED is off, there might be a defective connector or cable or a problem with the switch.

The Ethernet activity LED is on when the Ethernet controller sends or receives data over the Ethernet network. If the Ethernet activity LED is off, make sure that the switch and network are operating and that the correct device drivers are installed.

Ethernet Controller Troubleshooting Chart

Table 6-1lists solutions to 10/100/1000-Mbps Ethernet controller problems.

Cisco Wide Area Virtualization Engine 594 and 694 Hardware Installation Guide

 

OL-24619-02

6-3

 

 

 

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Contents Cisco Systems, Inc Page N T E N T S Installing Hardware Options for the WAVE-594 and WAVE-6944-1 Humidity Altitude B-2 OL-24619-02 Audience PrefacePurpose Conventions OrganizationChapter Title Description Convention DescriptionScreen examples use the following conventions OL-24619-02 Page Xii Xiii Related DocumentationObtaining Documentation and Submitting a Service Request Supported Products Hardware FeaturesIntroducing the Cisco Wide Area Virtualization Engine 594 1shows the front panel components Front Panel Components and LEDsColor State Description LED3shows the back panel components Back Panel Components and LEDsEthernet Port Connectors Location of Ports and ConnectorsCabling Connecting a Console TerminalInstalling the Cisco USB Driver Softwareid=280836712 OL-24619-02 Safety Warnings and Cautions Preparing to Install the WAVE-594 and WAVE-694General Precautions, Safety GuidelinesPage General Precautions Protecting Against Electrostatic Discharge Understanding the Environmental RequirementsSystem Reliability Considerations Understanding the Grounding Requirements Understanding the Power RequirementsRack-Mounting Considerations, Parts, and Tools Installing the WAVE-594 and WAVE-694Name Description Qty Post Rack TypeAttaching the Brackets Mounting in a 4-Post RackAttaching Rear Rack Mount to the Rack Rack-Mounting the Chassis Front-Mounting in a 2-Post RackAttaching the Front Brackets Cabling Checking the LEDs Connecting Power and Booting the SystemRemoving or Replacing a Wave Appliance OL-24619-02 Installing a Cisco Wave Interface Module Installing Hardware Options for the WAVE-594 and WAVE-694Interface Module-Removal Replacing a Hard Disk Drive/Solid State DrivePress the button and swing the handle out. See Figure Replacing a Fan Remove the power cord from the power supply Replacing a Power SupplyRemoving the Cover Installing Memory5shows the memory slot mapping on the system board Installing Memory ModulesMemory Slot Mapping Slot A3 Slot A2 Slot A1 Slot B3 Slot B2 Slot B1Installing an Rdimm OL-24619-02 Gigabit Ethernet Interface Module-Copper Wave Interface ModulesInterface Module Descriptions Gigabit Ethernet Interface Module-4-Port Copper Gigabit Ethernet Interface Module-Fiber OpticGigabit Ethernet Interface Module-4-Port Fiber Optic Gigabit Ethernet Interface Module-Fiber Optic SFP+Inline Interface Name Color State Description Ports and LED Indicators2describes the Gigabit Ethernet port LEDs LEDs Connection Required Cable Network Adapter Cabling RequirementsGigabit Ethernet-Copper Cable Requirements for Wave Connections Using Fast Ethernet Gigabit Ethernet-Fiber Optic Wave WAN 12 Cabling Between Two Inline WAVEs OL-24619-02 OL-24619-02 Identifying System Problems Troubleshooting the System HardwareTroubleshooting the Ethernet Controller Checking Connections and SwitchesEthernet Controller Troubleshooting Chart Network Connection ProblemsEthernet Controller Problem Actions Undetermined ProblemsProblem-Solving Tips Symptom Cause and Action Error SymptomsSee the Undetermined Problems section on Console Port Connector section on Symptom FRU or ActionSpecification Description WAVE-594 and WAVE-694 Hardware SpecificationsAppliance Specifications Specification Description Cisco 10GBASE SFP+ Modules Interface Module SpecificationsSpecification Description Maintaining Your Site Environment Maintaining the WAVE-594 and WAVE-694Altitude TemperatureHumidity Electrostatic Discharge Dust and ParticlesCorrosion Shock and Vibration Electromagnetic and Radio Frequency InterferenceMagnetism Power Source Interruptions Using Power Protection DevicesLine Conditioners Uninterruptible Power SuppliesSurge Protectors D E IN-2 IN-3 IN-4
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694, WAVE594K9 specifications

Cisco Systems WAVE594K9 is a state-of-the-art application delivery controller (ADC) that is designed to optimize the performance and availability of applications across a wide area network. As part of Cisco’s advanced networking solutions, the WAVE594K9 effectively enhances application delivery, ensuring a seamless user experience even under heavy traffic conditions.

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