Cisco Systems 694, WAVE594K9 manual Problem-Solving Tips

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Chapter 6 Troubleshooting the System Hardware

Problem-Solving Tips

Check the system LEDs for the power supplies (see the “Back Panel Components and LEDs” section on page 1-4). If the LEDs indicate the power supplies are working correctly, follow these steps:

Step 1 Power down the appliance.

Step 2 Be sure the appliance is cabled correctly.

Step 3 Remove or disconnect the following devices (one at a time) until you find the failure (power up the appliance and reconfigure it each time):

Any non-Cisco devices

Surge suppressor device (on the appliance)

Each Cisco Interface Module

Disk drives

Note Any component that is internal to the appliance must be serviced by trained and qualified personnel. Contact your customer service representative.

Step 4 Power up the appliance. If the problem remains, contact Cisco TAC.

Note If the problem goes away when you remove a device from the system, and replacing that device does not correct the problem, contact Cisco TAC.

Note If you suspect a networking problem and all the system tests pass, check if there is a network cabling problem external to the system.

Problem-Solving Tips

Because of the variety of hardware and software combinations that can be encountered, use the following information to assist you in identifying the problems. If possible, have this information available when requesting technical assistance.

Machine type and model

Hardware upgrades

Failure symptom

What, when, where; single or multiple systems?

Is the failure repeatable?

Has this configuration ever worked?

If it has been working, what changes were made before it failed?

Is this the original reported failure?

Hardware configuration

Print (print screen) configuration currently in use

Cisco Wide Area Virtualization Engine 594 and 694 Hardware Installation Guide

 

OL-24619-02

6-5

 

 

 

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Contents Cisco Systems, Inc Page N T E N T S Installing Hardware Options for the WAVE-594 and WAVE-6944-1 Humidity Altitude B-2 OL-24619-02 Purpose PrefaceAudience Convention Description OrganizationConventions Chapter Title DescriptionScreen examples use the following conventions OL-24619-02 Page Xii Xiii Related DocumentationObtaining Documentation and Submitting a Service Request Introducing the Cisco Wide Area Virtualization Engine 594 Hardware FeaturesSupported Products 1shows the front panel components Front Panel Components and LEDsColor State Description LED3shows the back panel components Back Panel Components and LEDsEthernet Port Connectors Location of Ports and ConnectorsInstalling the Cisco USB Driver Connecting a Console TerminalCabling Softwareid=280836712 OL-24619-02 Safety Warnings and Cautions Preparing to Install the WAVE-594 and WAVE-694General Precautions, Safety GuidelinesPage General Precautions System Reliability Considerations Understanding the Environmental RequirementsProtecting Against Electrostatic Discharge Understanding the Grounding Requirements Understanding the Power RequirementsRack-Mounting Considerations, Parts, and Tools Installing the WAVE-594 and WAVE-694Name Description Qty Post Rack TypeAttaching the Brackets Mounting in a 4-Post RackAttaching Rear Rack Mount to the Rack Rack-Mounting the Chassis Front-Mounting in a 2-Post RackAttaching the Front Brackets Cabling Checking the LEDs Connecting Power and Booting the SystemRemoving or Replacing a Wave Appliance OL-24619-02 Installing a Cisco Wave Interface Module Installing Hardware Options for the WAVE-594 and WAVE-694Interface Module-Removal Replacing a Hard Disk Drive/Solid State DrivePress the button and swing the handle out. See Figure Replacing a Fan Remove the power cord from the power supply Replacing a Power SupplyRemoving the Cover Installing Memory5shows the memory slot mapping on the system board Installing Memory ModulesMemory Slot Mapping Slot A3 Slot A2 Slot A1 Slot B3 Slot B2 Slot B1Installing an Rdimm OL-24619-02 Interface Module Descriptions Wave Interface ModulesGigabit Ethernet Interface Module-Copper Gigabit Ethernet Interface Module-4-Port Copper Gigabit Ethernet Interface Module-Fiber OpticGigabit Ethernet Interface Module-4-Port Fiber Optic Gigabit Ethernet Interface Module-Fiber Optic SFP+Inline Interface Name Color State Description Ports and LED Indicators2describes the Gigabit Ethernet port LEDs LEDs Gigabit Ethernet-Copper Network Adapter Cabling RequirementsConnection Required Cable Cable Requirements for Wave Connections Using Fast Ethernet Gigabit Ethernet-Fiber Optic Wave WAN 12 Cabling Between Two Inline WAVEs OL-24619-02 OL-24619-02 Identifying System Problems Troubleshooting the System HardwareTroubleshooting the Ethernet Controller Checking Connections and SwitchesEthernet Controller Troubleshooting Chart Network Connection ProblemsEthernet Controller Problem Actions Undetermined ProblemsProblem-Solving Tips Symptom Cause and Action Error SymptomsSee the Undetermined Problems section on Console Port Connector section on Symptom FRU or ActionAppliance Specifications WAVE-594 and WAVE-694 Hardware SpecificationsSpecification Description Specification Description Cisco 10GBASE SFP+ Modules Interface Module SpecificationsSpecification Description Maintaining Your Site Environment Maintaining the WAVE-594 and WAVE-694Humidity TemperatureAltitude Corrosion Dust and ParticlesElectrostatic Discharge Magnetism Electromagnetic and Radio Frequency InterferenceShock and Vibration Power Source Interruptions Using Power Protection DevicesSurge Protectors Uninterruptible Power SuppliesLine Conditioners D E IN-2 IN-3 IN-4
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694, WAVE594K9 specifications

Cisco Systems WAVE594K9 is a state-of-the-art application delivery controller (ADC) that is designed to optimize the performance and availability of applications across a wide area network. As part of Cisco’s advanced networking solutions, the WAVE594K9 effectively enhances application delivery, ensuring a seamless user experience even under heavy traffic conditions.

One of the primary features of the WAVE594K9 is its ability to provide comprehensive traffic management. This device intelligently load balances incoming requests and distributes them across multiple servers. By optimizing resource allocation, it minimizes response times and maximizes throughput, which is particularly beneficial for organizations dealing with fluctuating traffic patterns.

The WAVE594K9 also excels in application acceleration. This is achieved through various optimization techniques, including compression and caching. By reducing the size of transmitted data and storing frequently accessed content closer to users, the WAVE594K9 significantly speeds up application delivery. As a result, businesses can ensure that their users experience minimal latency, even when accessing resource-intensive applications.

Security is another key characteristic of the WAVE594K9. It integrates advanced security features, such as application layer firewalls, SSL offload capabilities, and DDoS protection. These built-in security measures not only safeguard sensitive data but also improve performance by offloading decryption tasks from application servers, allowing them to focus on processing actual requests.

Moreover, the WAVE594K9 is equipped with robust monitoring and reporting tools. Administrators can gain real-time insights into application performance, user activity, and traffic patterns. This level of visibility enables proactive management and troubleshooting, which helps in identifying and resolving potential issues before they impact end-users.

In terms of scalability, the WAVE594K9 is designed to grow with an organization’s needs. It can easily be integrated into existing IT infrastructures and expanded as traffic demands increase. This flexibility makes it an ideal solution for businesses of all sizes, from small enterprises to large corporations.

To summarize, the Cisco Systems WAVE594K9 is a powerful ADC that enhances application delivery through intelligent traffic management, application acceleration, built-in security features, and comprehensive monitoring tools. Its ability to scale effectively makes it a strategic investment for ensuring optimal application performance in today’s dynamic IT environments.