Cisco Systems H.323/SIP manual OL-6571-02

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Chapter 4 Troubleshooting Cisco Unified MeetingPlace H.323/SIP IP Gateway Software Release 5.2.1

Troubleshooting Audio Problems

Administrator Guide for Cisco Unified MeetingPlace H.323/SIP IP Gateway Software Release 5.2.1

4-10	OL-6571-02

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Contents Corporate Headquarters Text Part Number OL-6571-02Copyright 2005-2006 Cisco Systems, Inc. All rights reserved N T E N T S Fast Busy Signal Heard When Using a Cisco IP Phone Worksheets OL-6571-02 Audience ScopeNaming Conventions Used in This Guide New Features in This ReleaseFeature Description Product Naming ConventionCisco Unified MeetingPlace System SIP RTP Protocol Description SIPAudio Quality During a Cisco Unified MeetingPlace Meeting Step Cisco IP Phone Description Pstn Phone Description Step Cisco IP Phone Description Pstn Phone Description Step Device Description Cisco SIP IP Phone Description Additional References Step H.323 Device Description Cisco SIP IP Phone DescriptionA P T E R CallManager Administration Field Description Click the Add a New Gateway linkChoose Originator Field Description Task Server to the Cisco Unified CallManager Configuration Tone boxChoose Start Run Configuring Cisco Unified MeetingPlace Gateway SIM Select MeetingPlace IP Gateway and click RemoveChanging Cisco Unified MeetingPlace Gateway SIM Settings To apply the configuration settings, click OK again OL-6571-02 A P T E R General Settings Setting Description DefaultSettings SIP Settings Field Name Setting SIP Field Name Setting Field Task Assigning the Primary IP AddressChoose Specify an IP address Information About Configuring a Dialing Group How to Configure a Dialing GroupConfiguring a Dialing Group Example OL-6571-02 Troubleshooting Network Connectivity Troubleshooting Caller Connectivity Unable to Make Calls From a Cisco IP PhoneDead Air Heard When Using a Cisco IP Phone Dead Air Heard When Using an H.323 DeviceFast Busy Signal Heard When Using a Cisco IP Phone MP Resp. Msg=3 CPerr=0 SeqNum=0x16 Page Unable to Dial Out on IP Ports MeetingPlace IP outdial. Phone=651515 IRC=0 PSTN=46 Unit=0 Troubleshooting Audio Problems Poor or Low-Audio QualityEcho OL-6571-02 Worksheets Description ValueDescription Value MeetingPlace IP call flow Value OL-6571-02 D E IN-2 IN-3 IN-4