Cisco Systems EA3500 manual Troubleshooting, During setup, Your router was not successfully set up

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Linksys EA-Series

Troubleshooting

Troubleshooting

This chapter can help you solve common setup issues and connect to the Internet. You can find more help from our award-winning customer support at linksys.com/support.

During setup

Your router was not successfully set up

If Setup did not complete, you can try the following:

•• Press and hold the Reset button on your router with a paperclip or pin for about 15 seconds (until the power indicator flashes), then run the Setup program again on the router’s CD.

•• Temporarily disable your computer’s firewall (see the security software’s instructions for help), then run the Setup program again on the router’s CD.

•• If you have another computer, use that computer to run the Setup program again on the router’s CD.

Windows XP Service Pack update

On Windows XP computers, Setup requires Service Pack 3 in order to work. If the currently installed Service Pack is older than version 3, you need to download and install Service Pack 3 before installing your router.

TIP

To temporarily connect to the Internet and download the required Service Pack, you can use the included Ethernet cable to connect your computer directly to your modem.

To install Service Pack 3:

1.Connect to the Microsoft Update website (update.microsoft.com/ windowsupdate).

2.Follow the instructions on the website or contact Microsoft if you need further help.

3.After downloading and installing Service Pack 3, run the Setup program on your router’s CD.

Your router’s appearance may vary

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Contents User Guide Contents Specifications Package contents FeaturesProduct Overview EA2700Port activity indicator Back viewBottom view EA3500 SpeedBoostPort activity indicators Product Overview EA4500 Built-in USB port and Dlna media serverTop view Product Overview Setting Up Basics How to create a home networkWhere to find more help What is a network?How to install your router Setting Up BasicsHow to configure your router How to connect to Cisco Connect CloudHow to disable remote access How to connect directly to your router How to improve your wireless connection speedHow to change your network’s name and password How to change your router’s local access passwordTo change your router’s name and password Under Router Settings, click WirelessHow to test your Internet connection speed How to change your router’s time zoneTo set your router’s time zone To test your Internet connection speedHow to connect devices to your network How to connect a computer to your networkHow to connect a USB printer To connect a computer to your networkHow to connect other devices How to manually connect a network deviceHow to connect a network device using Wi-Fi Protected Setup How to view device details To view network device detailsHow to set up parental controls How to set parental controlsTo set parental controls How to configure your guest network Under Block specific sites, click AddHow to back up your router configuration To set up guest access to your networkHow to customize Cisco Connect Cloud Using widgetsCustomizing the Device List Setting Up Advanced How to manually set up your routerHow to manually set up your Internet connection How to configure basic Internet connection settingsIPv6 Internet connection settings To manually configure your router’s IPv6 settingsHow to get the most out of your dual- band router To reconfigure your wireless networkHow to control access to your network Wireless-N Only 802.11n onlyAuto 20 MHz or 40 Mhz MHz Only Linksys EA-Series How to improve security using the built-in firewall Changing firewall settingsTo change your firewall settings VPN PassthroughHow to set up the Dhcp server on your router Changing IPv6 firewall settingsTo set IPv6 firewall settings To configure your router’s Dhcp server settingsHow to set up Dhcp reservation To configure Dhcp reservationHow to access your network on the Internet To set up DdnsHappyBunny.linksysnet.com1024 How to clone a MAC address How to connect to your corporate office using a VPNClick the Internet Settings tab To change your VPN passthrough settingsHow to optimize your router for gaming and voice To configure media prioritizationHow to enable Voice over IP on your network Set the maximum Upstream BandwidthHow to configure UPnP To configure the router for VoIPTo configure UPnP How to use a router as an access point To view your new router’s settingsHow to put your new router behind an existing router To add your router to your existing wireless networkTo add your router to an existing router or gateway To share an Internet connection To add another router to share an Internet connectionTips To use their DNSHow to expose a device to the Internet To extend your network or add wireless capabilitiesTo set up a device in the DMZ To extend your networkSetting Up Advanced Using an External Drive How to attach a USB driveOverview How to use secured folder access How to set up authorized users and shared foldersTo enable access to shared folders How to access shared folders To access shared folders while on your networkClick Add User How to set up your router as a media server To configure your router as a media serverHow to connect your UPnP device to the media server To connect an UPnP device to your router’s media serverHow to remotely access storage To set up the FTP serverLinksys EA-Series How to set up port forwarding How to set up port forwarding for a single portTo set up single port forwarding Port Forwarding and Port TriggeringHow to set up port forwarding for multiple ports How to set up port forwarding for a range of portsTo set up single port forwarding for multiple ports How to set up port range triggering for online gaming To set up port range forwardingClick Add a new Port Range Forwarding Click Add a new Port Range Triggering How to back up and restore your router configuration To back up your router configurationUnder Router Settings, click Troubleshooting To restore your router configurationHow to upgrade the router’s firmware How to restore factory defaultsTo upgrade the router’s firmware Under Firmware Update, click Check for Updates How to check the status of your router Under Factory reset, click ResetHow to disable the Ethernet port status lights How to test your Internet connectionTo disable the lights How to configure and use logs To enable and view logsTroubleshooting During setupYour router was not successfully set up Windows XP Service Pack updateTo fix the problem To fix the problem on Windows computersClick the wireless network BronzeEagle in the example After setup Rebooting your routerTo reboot your router using the power cord To reboot your router using Cisco Connect CloudYou cannot access Cisco Connect Cloud All other troubleshooting has been unsuccessfulCisco Connect Cloud does not open in your web browser Specifications Linksys EA2700Environmental Specifications Linksys EA3500Linksys EA4500 3425-00125A