Cisco Systems EA3500 manual To fix the problem on Windows computers

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Linksys EA-Series

Your Internet cable is not plugged in message

If you get a “Your Internet cable is not plugged in” message when trying to set up your router, follow these troubleshooting steps.

To fix the problem:

1.Make sure that an Ethernet or Internet cable (or a cable like the one supplied with your router) is securely connected to the yellow Internet port on the back of the router and to the appropriate port on your modem. This port on the modem is usually labeled Ethernet, but may be named Internet or WAN.

Back view of router

Back view of cable modem

Back view of DSL modem

Troubleshooting

2.Make sure that your modem is connected to power and is turned on. If it has a power switch, make sure that it is set to the ON or l position.

3.If your Internet service is cable, verify that the cable modem’s CABLE port is connected to the coaxial cable provided by your ISP.

Or, if your Internet service is DSL, make sure that the DSL phone line is connected to the modem’s DSL port.

4.If your computer was previously connected to your modem with a USB cable, disconnect the USB cable.

5.Run the Setup program again on the router’s CD.

Cannot access your router message

If you cannot access your router because your computer is not connected to your network, follow these troubleshooting steps.

To access your router, you must be connected to your own network. If you currently have wireless Internet access, the problem may be that you have accidentally connected to a different wireless network.

To fix the problem on Windows computers:

1.On your Windows desktop, click or right-click the wireless icon in the system tray.

Windows XP

Windows 7

2.Click View Available Wireless Networks. A list of available networks appears.

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Contents User Guide Contents Specifications Features Package contentsProduct Overview EA2700Back view Port activity indicatorBottom view SpeedBoost EA3500Port activity indicators Product Overview Built-in USB port and Dlna media server EA4500Top view Product Overview How to create a home network Setting Up BasicsWhere to find more help What is a network?Setting Up Basics How to install your routerHow to connect to Cisco Connect Cloud How to configure your routerHow to disable remote access How to improve your wireless connection speed How to connect directly to your routerHow to change your router’s local access password How to change your network’s name and passwordTo change your router’s name and password Under Router Settings, click WirelessHow to change your router’s time zone How to test your Internet connection speedTo set your router’s time zone To test your Internet connection speedHow to connect a computer to your network How to connect devices to your networkHow to connect a USB printer To connect a computer to your networkHow to manually connect a network device How to connect other devicesHow to connect a network device using Wi-Fi Protected Setup To view network device details How to view device detailsHow to set parental controls How to set up parental controlsTo set parental controls Under Block specific sites, click Add How to configure your guest networkTo set up guest access to your network How to back up your router configurationUsing widgets How to customize Cisco Connect CloudCustomizing the Device List How to manually set up your router Setting Up AdvancedHow to manually set up your Internet connection How to configure basic Internet connection settingsTo manually configure your router’s IPv6 settings IPv6 Internet connection settingsTo reconfigure your wireless network How to get the most out of your dual- band routerWireless-N Only 802.11n only How to control access to your networkAuto 20 MHz or 40 Mhz MHz Only Linksys EA-Series Changing firewall settings How to improve security using the built-in firewallTo change your firewall settings VPN PassthroughChanging IPv6 firewall settings How to set up the Dhcp server on your routerTo set IPv6 firewall settings To configure your router’s Dhcp server settingsTo configure Dhcp reservation How to set up Dhcp reservationTo set up Ddns How to access your network on the InternetHappyBunny.linksysnet.com1024 How to connect to your corporate office using a VPN How to clone a MAC addressClick the Internet Settings tab To change your VPN passthrough settingsTo configure media prioritization How to optimize your router for gaming and voiceSet the maximum Upstream Bandwidth How to enable Voice over IP on your networkTo configure the router for VoIP How to configure UPnPTo configure UPnP To view your new router’s settings How to use a router as an access pointTo add your router to your existing wireless network How to put your new router behind an existing routerTo add your router to an existing router or gateway To add another router to share an Internet connection To share an Internet connectionTo use their DNS TipsTo extend your network or add wireless capabilities How to expose a device to the InternetTo set up a device in the DMZ To extend your networkSetting Up Advanced How to attach a USB drive Using an External DriveOverview How to set up authorized users and shared folders How to use secured folder accessTo enable access to shared folders To access shared folders while on your network How to access shared foldersClick Add User To configure your router as a media server How to set up your router as a media serverTo connect an UPnP device to your router’s media server How to connect your UPnP device to the media serverTo set up the FTP server How to remotely access storageLinksys EA-Series How to set up port forwarding for a single port How to set up port forwardingTo set up single port forwarding Port Forwarding and Port TriggeringHow to set up port forwarding for a range of ports How to set up port forwarding for multiple portsTo set up single port forwarding for multiple ports To set up port range forwarding How to set up port range triggering for online gamingClick Add a new Port Range Forwarding Click Add a new Port Range Triggering To back up your router configuration How to back up and restore your router configurationUnder Router Settings, click Troubleshooting To restore your router configurationHow to restore factory defaults How to upgrade the router’s firmwareTo upgrade the router’s firmware Under Firmware Update, click Check for UpdatesUnder Factory reset, click Reset How to check the status of your router How to test your Internet connection How to disable the Ethernet port status lights To disable the lights To enable and view logs How to configure and use logsDuring setup TroubleshootingYour router was not successfully set up Windows XP Service Pack updateTo fix the problem on Windows computers To fix the problemClick the wireless network BronzeEagle in the example Rebooting your router After setupTo reboot your router using the power cord To reboot your router using Cisco Connect CloudAll other troubleshooting has been unsuccessful You cannot access Cisco Connect CloudCisco Connect Cloud does not open in your web browser Linksys EA2700 SpecificationsEnvironmental Linksys EA3500 SpecificationsLinksys EA4500 3425-00125A