Linksys | Troubleshooting |
5.Click Yes to confirm. The router reboots. While the router is rebooting, all connected devices will lose their Internet connection.
Cisco Connect Cloud does not open in your web browser
The latest versions of the most common web browsers work with Cisco Connect Cloud. Cisco Connect Cloud works with these web browsers:
••Internet Explorer 8 or higher
••Firefox 8 or higher
••Google Chrome 10 or higher
••Safari 5 (for Mac) or higher
You cannot access Cisco Connect Cloud
To access your router directly, see “How to manually set up your router” on page 22:
All other troubleshooting has been unsuccessful
If you’ve tried previous troubleshooting steps and your network still doesn’t work, you may need to restore your router’s factory defaults.
Why would I need to restore to factory defaults? When all other troubleshooting has failed, you may want to try restoring the router to its basic factory settings, which are the most common settings used in home networks. Resetting the router erases your custom settings, so you must restore the settings after. We recommend that you back up your configuration before resetting your router to factory defaults. See “How to back up and restore your router configuration” on page 52.
To restore your router to factory defaults, you can use the Reset button on the router or use Cisco Connect Cloud. For instructions, see “How to restore factory defaults” on page 53.
61