Cisco Systems EA3500 manual Cisco Connect Cloud does not open in your web browser

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Linksys EA-Series

Troubleshooting

5.Click Yes to confirm. The router reboots. While the router is rebooting, all connected devices will lose their Internet connection.

Cisco Connect Cloud does not open in your web browser

The latest versions of the most common web browsers work with Cisco Connect Cloud. Cisco Connect Cloud works with these web browsers:

••Internet Explorer 8 or higher

••Firefox 8 or higher

••Google Chrome 10 or higher

••Safari 5 (for Mac) or higher

You cannot access Cisco Connect Cloud

To access your router directly, see “How to manually set up your router” on page 22:

All other troubleshooting has been unsuccessful

If you’ve tried previous troubleshooting steps and your network still doesn’t work, you may need to restore your router’s factory defaults.

Why would I need to restore to factory defaults? When all other troubleshooting has failed, you may want to try restoring the router to its basic factory settings, which are the most common settings used in home networks. Resetting the router erases your custom settings, so you must restore the settings after. We recommend that you back up your configuration before resetting your router to factory defaults. See “How to back up and restore your router configuration” on page 52.

To restore your router to factory defaults, you can use the Reset button on the router or use Cisco Connect Cloud. For instructions, see “How to restore factory defaults” on page 53.

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Contents User Guide Contents Specifications Package contents FeaturesProduct Overview EA2700Back view Port activity indicatorBottom view EA3500 SpeedBoostPort activity indicators Product Overview EA4500 Built-in USB port and Dlna media serverTop view Product Overview Setting Up Basics How to create a home networkWhere to find more help What is a network?How to install your router Setting Up BasicsHow to connect to Cisco Connect Cloud How to configure your routerHow to disable remote access How to connect directly to your router How to improve your wireless connection speedHow to change your network’s name and password How to change your router’s local access passwordTo change your router’s name and password Under Router Settings, click WirelessHow to test your Internet connection speed How to change your router’s time zoneTo set your router’s time zone To test your Internet connection speedHow to connect devices to your network How to connect a computer to your networkHow to connect a USB printer To connect a computer to your networkHow to manually connect a network device How to connect other devicesHow to connect a network device using Wi-Fi Protected Setup How to view device details To view network device detailsHow to set parental controls How to set up parental controlsTo set parental controls How to configure your guest network Under Block specific sites, click AddHow to back up your router configuration To set up guest access to your networkUsing widgets How to customize Cisco Connect CloudCustomizing the Device List Setting Up Advanced How to manually set up your routerHow to manually set up your Internet connection How to configure basic Internet connection settingsIPv6 Internet connection settings To manually configure your router’s IPv6 settingsHow to get the most out of your dual- band router To reconfigure your wireless networkWireless-N Only 802.11n only How to control access to your networkAuto 20 MHz or 40 Mhz MHz Only Linksys EA-Series How to improve security using the built-in firewall Changing firewall settingsTo change your firewall settings VPN PassthroughHow to set up the Dhcp server on your router Changing IPv6 firewall settingsTo set IPv6 firewall settings To configure your router’s Dhcp server settingsHow to set up Dhcp reservation To configure Dhcp reservationTo set up Ddns How to access your network on the InternetHappyBunny.linksysnet.com1024 How to clone a MAC address How to connect to your corporate office using a VPNClick the Internet Settings tab To change your VPN passthrough settingsHow to optimize your router for gaming and voice To configure media prioritizationHow to enable Voice over IP on your network Set the maximum Upstream BandwidthTo configure the router for VoIP How to configure UPnPTo configure UPnP How to use a router as an access point To view your new router’s settingsTo add your router to your existing wireless network How to put your new router behind an existing routerTo add your router to an existing router or gateway To share an Internet connection To add another router to share an Internet connectionTips To use their DNSHow to expose a device to the Internet To extend your network or add wireless capabilitiesTo set up a device in the DMZ To extend your networkSetting Up Advanced How to attach a USB drive Using an External DriveOverview How to set up authorized users and shared folders How to use secured folder accessTo enable access to shared folders To access shared folders while on your network How to access shared foldersClick Add User How to set up your router as a media server To configure your router as a media serverHow to connect your UPnP device to the media server To connect an UPnP device to your router’s media serverHow to remotely access storage To set up the FTP serverLinksys EA-Series How to set up port forwarding How to set up port forwarding for a single portTo set up single port forwarding Port Forwarding and Port TriggeringHow to set up port forwarding for a range of ports How to set up port forwarding for multiple portsTo set up single port forwarding for multiple ports To set up port range forwarding How to set up port range triggering for online gamingClick Add a new Port Range Forwarding Click Add a new Port Range Triggering How to back up and restore your router configuration To back up your router configurationUnder Router Settings, click Troubleshooting To restore your router configurationHow to upgrade the router’s firmware How to restore factory defaultsTo upgrade the router’s firmware Under Firmware Update, click Check for UpdatesHow to check the status of your router Under Factory reset, click ResetHow to test your Internet connection How to disable the Ethernet port status lightsTo disable the lights How to configure and use logs To enable and view logsTroubleshooting During setupYour router was not successfully set up Windows XP Service Pack update To fix the problem To fix the problem on Windows computersClick the wireless network BronzeEagle in the example After setup Rebooting your routerTo reboot your router using the power cord To reboot your router using Cisco Connect CloudAll other troubleshooting has been unsuccessful You cannot access Cisco Connect CloudCisco Connect Cloud does not open in your web browser Linksys EA2700 SpecificationsEnvironmental Specifications Linksys EA3500Linksys EA4500 3425-00125A