Cisco Systems EA3500 manual After setup, Internet appears to be unavailable, Rebooting your router

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Linksys EA-Series

3.Type your wireless network password (Security Key) into the Password field, then click OK.

After setup

The Internet appears to be unavailable

If the Internet has difficulty communicating with your router, the problem may appear as a “Cannot find [Internet address]” message in your web browser. If you know that the Internet address is correct, and if you’ve tried several valid Internet addresses with the same result, the message could mean that there’s a problem with your ISP or modem communicating with your router.

Try the following:

••Make sure that the network and power cables are securely connected.

••Make sure that the power outlet that your router is connected to has power.

••Reboot your router.

••Contact your ISP and ask about outages in your area.

Why would I need to reboot my router? The most common method of troubleshooting your router is to turn off your router’s power, then turn it back on again. Your router can then reload its custom settings, and other devices (such as the modem) will be able to “rediscover” the router and communicate with it. This process is called rebooting.

Troubleshooting

Rebooting your router

To reboot your router using the power cord:

1.Disconnect the power cord from the router and the modem.

2.Wait 10 seconds, then reconnect the power cord to the modem. Make sure it has power.

3.Wait until the modem’s Online indicator has stopped flashing, or wait two minutes, then reconnect the power cord to the router.

4.Wait until the power indicator stops flashing, then wait two minutes before trying to connect to the Internet from a computer.

To reboot your router using Cisco Connect Cloud:

1.Log into Cisco Connect Cloud. (See “How to configure your router” on page 11.

2.Under Router Settings, click Troubleshooting.

3.Click the Diagnostics tab.

4.Under Reboot, click Reboot.

A confirmation screen opens.

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Contents User Guide Contents Specifications EA2700 Package contentsFeatures Product OverviewPort activity indicator Back viewBottom view SpeedBoost EA3500Port activity indicators Product Overview Built-in USB port and Dlna media server EA4500Top view Product Overview What is a network? Setting Up BasicsHow to create a home network Where to find more helpSetting Up Basics How to install your routerHow to configure your router How to connect to Cisco Connect CloudHow to disable remote access How to improve your wireless connection speed How to connect directly to your routerUnder Router Settings, click Wireless How to change your network’s name and passwordHow to change your router’s local access password To change your router’s name and passwordTo test your Internet connection speed How to test your Internet connection speedHow to change your router’s time zone To set your router’s time zoneTo connect a computer to your network How to connect devices to your networkHow to connect a computer to your network How to connect a USB printerHow to connect other devices How to manually connect a network deviceHow to connect a network device using Wi-Fi Protected Setup To view network device details How to view device detailsHow to set up parental controls How to set parental controlsTo set parental controls Under Block specific sites, click Add How to configure your guest networkTo set up guest access to your network How to back up your router configurationHow to customize Cisco Connect Cloud Using widgetsCustomizing the Device List How to configure basic Internet connection settings Setting Up AdvancedHow to manually set up your router How to manually set up your Internet connectionTo manually configure your router’s IPv6 settings IPv6 Internet connection settingsTo reconfigure your wireless network How to get the most out of your dual- band routerHow to control access to your network Wireless-N Only 802.11n onlyAuto 20 MHz or 40 Mhz MHz Only Linksys EA-Series VPN Passthrough How to improve security using the built-in firewallChanging firewall settings To change your firewall settingsTo configure your router’s Dhcp server settings How to set up the Dhcp server on your routerChanging IPv6 firewall settings To set IPv6 firewall settingsTo configure Dhcp reservation How to set up Dhcp reservationHow to access your network on the Internet To set up DdnsHappyBunny.linksysnet.com1024 To change your VPN passthrough settings How to clone a MAC addressHow to connect to your corporate office using a VPN Click the Internet Settings tabTo configure media prioritization How to optimize your router for gaming and voiceSet the maximum Upstream Bandwidth How to enable Voice over IP on your networkHow to configure UPnP To configure the router for VoIPTo configure UPnP To view your new router’s settings How to use a router as an access pointHow to put your new router behind an existing router To add your router to your existing wireless networkTo add your router to an existing router or gateway To add another router to share an Internet connection To share an Internet connectionTo use their DNS TipsTo extend your network How to expose a device to the InternetTo extend your network or add wireless capabilities To set up a device in the DMZSetting Up Advanced Using an External Drive How to attach a USB driveOverview How to use secured folder access How to set up authorized users and shared foldersTo enable access to shared folders How to access shared folders To access shared folders while on your networkClick Add User To configure your router as a media server How to set up your router as a media serverTo connect an UPnP device to your router’s media server How to connect your UPnP device to the media serverTo set up the FTP server How to remotely access storageLinksys EA-Series Port Forwarding and Port Triggering How to set up port forwardingHow to set up port forwarding for a single port To set up single port forwardingHow to set up port forwarding for multiple ports How to set up port forwarding for a range of portsTo set up single port forwarding for multiple ports How to set up port range triggering for online gaming To set up port range forwardingClick Add a new Port Range Forwarding Click Add a new Port Range Triggering To restore your router configuration How to back up and restore your router configurationTo back up your router configuration Under Router Settings, click TroubleshootingUnder Firmware Update, click Check for Updates How to upgrade the router’s firmwareHow to restore factory defaults To upgrade the router’s firmwareUnder Factory reset, click Reset How to check the status of your routerHow to disable the Ethernet port status lights How to test your Internet connectionTo disable the lights To enable and view logs How to configure and use logsWindows XP Service Pack update TroubleshootingDuring setup Your router was not successfully set upTo fix the problem on Windows computers To fix the problemClick the wireless network BronzeEagle in the example To reboot your router using Cisco Connect Cloud After setupRebooting your router To reboot your router using the power cordYou cannot access Cisco Connect Cloud All other troubleshooting has been unsuccessfulCisco Connect Cloud does not open in your web browser Specifications Linksys EA2700Environmental Linksys EA3500 SpecificationsLinksys EA4500 3425-00125A