Cisco Systems 4033836, DPC3925, EPC3925, 4031761, 4031762 Administration Diagnostics

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Manage the Gateway

Administration > Diagnostics

Administration diagnostics allow you to check the status of your Internet connection by using a Ping test.

Select the Diagnostics tab to open the Administration Diagnostics page.

Use the descriptions and instructions in the following table to configure the diagnostics feature on the gateway. After you make your selections, click Save Settings to apply your changes or Cancel Changes to cancel.

 

Section

Field Description

 

Ping Test

 

 

 

Ping Test Parameters

Ping Target IP

 

 

The IP address that you want to ping

 

 

Ping Size

 

 

The size of the packet you want to use

 

 

Number of Pings

 

 

The number of times you wish to ping the target device

 

 

Ping Interval

 

 

The time period (milliseconds) between each ping

 

 

Ping Timeout

 

 

The desired time period (milliseconds) of the timeout. If no

 

 

response is received within this ping period, the ping test is

 

 

considered a failure

 

 

Start Test

 

 

To start a test, complete the following steps.

 

 

1 Click Start Test to begin the text. A new page opens and

 

 

displays a summary of the test results.

 

 

2 Click the Save Settings to save the test results or click

 

 

Cancel Changes to cancel the test.

 

 

 

 

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4021192 Rev B

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Contents Important Safety Instructions This DocumentImportant Safety Instructions Mitteilung für CATV-Techniker Aviso a los instaladores de sistemas CatvPower Source Warning Ground the ProductVerify the Power Source from the On/Off Power Light Protect the Product from LightningCheck Product Safety Protect the Product When Moving ItTelephone Equipment Notice Declaration of Conformity Canada EMI RegulationDynamic Frequency Selection DFS Dual Band Frequencies Radiation Exposure Statements CanadaAustralia CE Compliance National Restrictions France Italy LatviaAntennas Benefits and Features IntroductionIntroduction Whats In the Carton? Front Panel Description Back Panel Description Back Panel Description What Are the System Requirements for Internet Service? Minimum System Requirements for a PCMinimum System Requirements for Macintosh System Requirements for an Ethernet ConnectionDo Not Have a High-Speed Internet Access Account Already Have an Existing High-Speed Internet Access Account Want to Use the Application Server for Telephone ServiceRev B How Do I Mount the Modem on a Wall? Optional Before You BeginLocation and Dimensions of the Wall-Mounting Slots Mounting the Residential Gateway on a Wall What Are the Requirements for Telephone Service? Telephone Wiring RequirementsNumber of Telephone Devices Telephone Device TypesConnecting and Installing Internet Devices To connect devicesRev B Rev B How Do I Configure My Docsis Residential Gateway? Logging in to the Gateway for the First TimeHow Do I Configure My Docsis Residential Gateway? Setup Quick Setup Configuring Quick Settings Wlan Setup Lan Setup Configuring Your Network SettingsLAN Dhcp  Connected Devices Summary Pre-assigned Dhcp IP Addresses Starting IP AddressSetup Ddns Section Field Description Maximum Number of Dhcp UsersClient Lease Time LAN Static DNS Domain Name ServerDisabling Ddns Factory Default Settings DdnsConfigure Wireless Settings Wireless Basic SettingsWi-Fi Protected Setup WPS Section Field Description Basic Settings Wi-Fi Protected Setup ConfigurationWPS Push Button Setup Option WPS Setup Using the Gateway PIN Option Section Field Description Basic Settings Wireless Network Wireless ConfigurationNetwork Mode Only, B/G Mixed, B/G/N Mixed factory defaultWireless Wireless Security Section Field Description Wireless Network Name SsidBssid Broadcast SsidWireless Security Page Description Section Field Description Wireless Wireless Security ModeWEP Field DescriptionsWPA Security for Personal Networks WPA or WPA2 Personal ModesConfigure Wireless Settings Wireless MAC Filter Wireless MAC Filter Page DescriptionWireless Advanced Settings Section Field Description Access Access RestrictionMAC Address Filter List Wireless Advanced Settings Page Description CTS Protection Mode Beacon IntervalSection Field Description Dtim Interval Fragmentation ThresholdRTS Threshold Wireless WDS Settings Wireless WDS Settings Page DescriptionWDS Wireless QoS Wireless QoS Page DescriptionDisable Enable Section Field Description No ACKConfigure Security Security FirewallSection Field Description Firewall SPI Firewall Protection Block IP Flood Detection checked factory default Section Field Description Filters Filter ProxyBlock Pop-Up Windows Block Web Page CookiesDisable Pptp Passthrough Security VPN PassthroughVPN IPSec PassthroughSecurity VPN Security VPN Tunnel Page Description Section Field Description Remote FqdnKey Management Key Exchange Method Section Field Description Key Auto IKEManual Advanced Settings Phase 1 Operation ModeSection Field Description Status Connected or DisconnectedView Log Control Access to the Gateway Access Restrictions IP Address FilteringAccess Restrictions MAC Address Filtering Function Keys Access Restrictions Basic Rules Parental Control check box and click Apply Add RuleRemove Rule Keyword ListBlock Access to Websites Section Field Description Override the PasswordRe-Enter Password Access DurationAccess Restrictions Time of Day Rules Access Restrictions Time of Day Rules Page DescriptionAccess Restrictions User Setup Access Restrictions User Setup Page Description Access Restrictions Local Log Section Field Description Inactivity TimeConfigure Applications and Gaming OverviewApplications & Gaming Port Filtering Applications and Gaming Port Filtering Page DescriptionApplications & Gaming Port Range Forwarding TCPUDP Applications and Gaming Port Range Forward Page Description Section Field Description Port Range Forwarding StartEnd IP AddressApplications & Gaming Port Range Triggering Forwarded Range Start PortApplications & Gaming DMZ Section Field Description End PortApplications and Gaming DMZ Page Description DMZDMZ Hosting Select the desired optionAdministration Management Administration Management Page DescriptionManage the Gateway WAN MTU Field Description Remote Access Remote Management Management PortUPnP IgmpAdministration Reporting Section Field Description Reporting Mail AlertsSmtp Mail Server Mail Address for Alert LogsView Log Administration Diagnostics Administration Backup & Restore Administration Factory Defaults Restore Factory DefaultsMonitor Gateway Status Status GatewayMAC Address CM MAC Address Current TimeStatus Local Network Section Field Description Internet Connection IP AddressDNS1-3 WinsEnd IP Address Status Wireless Status Wireless Page Description Network Name SsidWide Channel SecurityStatus Docsis WAN Docsis WAN Page DescriptionMonitor Gateway Status Frequently Asked Questions How Do I Configure TCP/IP Protocol?How Do I Renew the IP Address on My PC? How do I arrange for installation? Renewing the IP Address on Windows NT, 2000, or XP SystemsWhat if I dont subscribe to cable TV? Common Troubleshooting Issues Dont understand the front panel status indicatorsHow does the residential gateway connect to my computer? Can I watch TV and surf the Internet at the same time?Tips for Improved Performance Check and CorrectFront Panel LED Status Indicator Functions Step100 Rev B Normal Operations AC Power applied Front Panel LED Status Indicators During Normal ConditionsFront Panel LED Status Indicators During Special Conditions Special ConditionsTrademarks Publication DisclaimerCopyright Software and Firmware Use104 Rev B For Information If You Have Questions
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4031761, 4033836, DPC3925, 4031762, EPC3925 specifications

Cisco Systems is a leading global technology company known for its networking hardware, software, and telecommunication equipment. Among its expansive product line, the DPQ2160 DOCSIS 2.0 modem series and the EPC3925 are significant models utilized in various internet service delivery scenarios.

The DPQ2160 is a DOCSIS 2.0 compliant modem that offers an efficient solution for cable internet services. It features an advanced design to enhance data transfer rates and is compatible with both downstream and upstream channels. With a maximum downstream data rate of 38 Mbps, this modem supports high-speed internet access ideal for home and small business environments. It also ensures reliable connectivity through its robust channel bonding capabilities, which allow multiple data streams. Additionally, the DPQ2160 integrates a user-friendly web interface for easy management and configuration, making it simple for users to troubleshoot and monitor their connection.

Cisco’s EPC3925 is a versatile gateway that satisfies both broadband connectivity and Wi-Fi needs. It combines DOCSIS 3.0 capabilities, enabling high-definition video streaming, online gaming, and other bandwidth-intensive applications. The EPC3925 supports various wireless standards, including 802.11n, providing a strong and reliable Wi-Fi connection throughout homes or offices. Its dual-band feature ensures users can connect multiple devices while minimizing interference. Furthermore, the EPC3925 offers advanced security features, including built-in firewall capabilities and support for Wi-Fi Protected Access (WPA) encryption, which safeguards users' networks.

Both the DPQ2160 and EPC3925 incorporate technologies aimed at improving user experience. They are designed for easy setup, often featuring plug-and-play capabilities that allow for rapid installation without the need for extensive configuration knowledge. Cisco’s emphasis on quality and reliability ensures that these devices consistently provide the performance required in today’s data-driven world.

The models also demonstrate strong backward compatibility with earlier DOCSIS versions, ensuring that users can maintain their internet service even if they have older infrastructure. This versatility is vital for service providers, allowing them to deploy these devices in various scenarios with minimum disruption.

Overall, Cisco's DPQ2160 and EPC3925 modems reflect the company’s commitment to driving connectivity and communication innovations, providing users with essential tools for navigating an increasingly online world. With advanced features and robust performance, these devices exemplify Cisco's dedication to ensuring seamless and secure internet access.
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