Cisco Systems ASR 901 manual Troubleshooting, Problem Solving

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A P P E N D I X A

Troubleshooting

The Cisco ASR 901 router undergoes extensive testing before it leaves the factory. If you encounter problems, use the information in this appendix to help isolate problems or to eliminate the router as the source of the problem.

This appendix contains the following sections:

•Problem Solving, page A-1

•Reading the LEDs, page A-4

If you cannot locate the source of the problem, contact a customer service representative for information on how to proceed. For technical support information, see the Cisco Information Packet publication that shipped with your router. Before you call, have the following information ready:

•Chassis type and serial number

•Maintenance agreement or warranty information

•Type of software and version number

•Date you received the new chassis

•Brief description of the problem

•Brief explanation of the steps you took to isolate the problem

Note Ensure you provide the customer service representative with any upgrade or maintenance information that was performed on the Cisco ASR 901 router after your initial installation (see Appendix C, “Site Log” for Site Log information.)

Problem Solving

To solve a problem, isolate the problem to a specific subsystem by comparing the current router activity to the expected router activity.

The LEDs on the front panel of the router enable you to determine router performance and operation. For a description of these LEDs, see “Reading the LEDs” section on page A-4.

When solving a problem, check the following router subsystems:

•Power and cooling systems—External power source, power cable, router power supply and circuit breaker, and router fans. Also check for inadequate ventilation or air circulation.

•Modules—Checking the LEDs on the modules can help you to identify a failure.

Cisco ASR 901 Series Aggregation Services Router Hardware Installation Guide

 

OL-23778-01

A-1

 

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Contents Cisco Systems, Inc Page Audience Enter a Directory and Determine the Current Directory Time of Day Pinouts OL-23778-01 Revision Date Change Summary Document Revision HistoryConventions ObjectivesAudience OrganizationRelated Documentation Safety WarningsOL-23778-01 Hardware Description IntroductionCisco ASR 901 Router Front View Cisco ASR 901 Router-Front View Cisco ASR 901 Router Ethernet Version Front ViewFan Grounding Point Lug Cisco ASR 901 Router Rear ViewLEDs Power SupplySafety Precautions Specification ValueRTN Pin Connector aDescription Specification Environmental Monitoring Temperature SensorSystem Specifications Pin Connector BInterface Number Location Label Router Interface NumberingRegulatory Compliance OL-23778-01 Safety with Equipment Safety GuidelinesSafety with Electricity Preventing Electrostatic Discharge Damage Site Environment Power Supply ConsiderationsPrerequisites Site PlanningAir Flow Guidelines Method of ProcedureRequired Tools and Equipment Unpacking and Checking the Contents of your ShipmentTask Verified by Installation ChecklistTask Verified by Date Console Port ConsiderationsCreating a Site Log Console Port ConnectionsPreparing to Install the Router Console Port Considerations OL-23778-01 Network Modules Installing the Cisco ASR 901 Mobile Wireless RouterMounting the Cisco ASR 901 Router Rack-Mounting Configuration GuidelinesMounting the Cisco ASR 901 Router in a Rack Attaching the Rack-Mounting BracketsRack-Mounting Brackets section on Attaching the Cable GuidesGrounding the Cisco ASR 901 Router Connecting the Chassis Ground and PowerGrounding Point Stripping a Ground Wire Power Connection Compliance6-Pin Terminal Block Wiring the DC-Input Power SourceInstalling SFP Modules Installing and Removing SFP ModulesRemoving SFP Modules Installing an SFP Module into an SFP Module SlotConnecting the Console Port Connecting CablesConsole Port Types of RJ-45 CablesConnecting the Network Cables Connecting Gigabit Ethernet Interface CablesConnecting T1 and E1 Interface Cables Connecting SFP Cables Connecting Cables to the Bits InterfaceConnecting GPS Cables Dressing Router Cables Powering On the RouterConnecting to Alarm Port Connecting to the Management Ethernet PortInterpreting Front-Panel LEDs Checklist for Power UpPower-On Procedure Formatting Procedures for Flash MemoryFile and Directory Procedures Displaying Contents of the Flash MemoryCopying Files Deleting Files from the Flash Memory Displaying File ContentEnter a Directory and Determine the Current Directory What to Do After Installing the HardwareOL-23778-01 Problem Solving TroubleshootingTroubleshooting the Power and Cooling Systems Environmental Reporting FeaturesSymptom Possible Cause Corrective Action Information Packet publication Troubleshooting Cables, and ConnectionsSystem LED Reading the LEDsChassis LEDs Copper GE from Quad combo PHY ports contain Two Leds eachColor/State Description two LEDs for each T1/E1 port T1/E1 Interface LEDsSFP Ethernet Interface LEDs RJ-45 Ethernet Interface LEDsOL-23778-01 Gigabit Ethernet Connector Pinouts Cable SpecificationsSFP Port Pinouts and Cable Specifications Pin FE Signal GE SignalT1/E1 Port Pinouts Console Port Signals and Pinouts Console Port Signals and PinoutsPin Signal Name Direction Description RJ-45-to-DB-9 Terminal Adapter Console Pin Signal Name HP Pins Direction DescriptionTerminal Adapter Device Signal RJ-45 Pin DB-25 Pin Identifying a Rollover CableConsole RJ-45-to-DB-25 Port DTE Bits Port Pinouts Time of Day PinoutsGPS Port Pinouts 10 Mhz Alarm Port PinoutsPin Signal Name Description Management Ethernet Port PinoutsRxDP RxDN TxDP Not connected TxDN Site Log Initials DateNumerics IN-2 IN-3 IN-4

ASR 901 specifications

Cisco Systems ASR 901 is an advanced aggregation services router that is designed to meet the needs of service providers and enterprise networks. It offers a versatile platform suitable for various deployment scenarios ranging from mobile backhaul and broadband aggregation to IP edge routing. The ASR 901 is known for its compact size, energy efficiency, and robust performance, making it a preferred choice for operators looking to enhance their network infrastructure.

One of the main features of the Cisco ASR 901 is its small form factor, which facilitates installation in space-constrained environments. Its design allows for easy deployment in both indoor and outdoor settings, making it ideal for applications such as cell site backhaul and remote locations. The router supports a wide range of interfaces, including Ethernet and T1/E1, providing flexibility in connecting different network types.

The ASR 901 is built on Cisco's IOS XR software, ensuring a highly reliable and secure operating environment. This software is known for its scalability and robustness, providing operators with the ability to support large numbers of subscribers and high traffic volumes. The router also supports system redundancy features, ensuring continuous service availability and minimizing downtime.

In terms of performance, the Cisco ASR 901 delivers high throughput and low latency, which are crucial for delivering quality services like voice, video, and data. With its support for advanced network technologies such as MPLS and IPv6, the ASR 901 can effectively manage complex networking requirements while accommodating future growth.

Security is also a key consideration with the ASR 901. It includes features such as advanced encryption, access control lists, and intrusion prevention systems, aimed at protecting the integrity of network communications. Moreover, its support for Virtual LAN (VLAN) tagging and Quality of Service (QoS) mechanisms allows for efficient traffic management and prioritization, ensuring that critical applications receive the necessary bandwidth.

Furthermore, Cisco provides comprehensive management tools for the ASR 901, allowing network administrators to easily monitor and configure the router. Features like SNMP and NetFlow enable operators to gain insights into network performance and usage patterns, facilitating proactive management of their environments.

Overall, the Cisco Systems ASR 901 stands out as a powerful and flexible router, designed to meet the evolving demands of modern networks. Its combination of compact design, scalability, and advanced features positions it as an ideal solution for service providers and enterprises seeking reliable and efficient network solutions.
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