Chapter 14 Using Notifications
Understanding Notifications
Table 14-1 Alert and Event Severity and Status
Operations Manager categorizes alerts and events by severity and status…
Critical
Warning
Informational
Active—The alert or event is live.
Acknowledged—A user has manually acknowledged the alert. A user can acknowledge only active alerts or events.
Cleared—The alert or event is no longer active.
Note Alerts or events that have been cleared either expire or, if associated with a suspended device, remain in Operations Manager until a user resumes or deletes the device.
What Are Notification Groups?
A notification group is a user-defined set of rules for generating and sending notifications. A notification group includes:
•Notification criterion—A named set of reasons to generate a notification.
•Notification type—The type of notification to send: SNMP trap, e-mail, and syslog.
•Notification recipients—Hostnames and ports for system that listen for SNMP traps or syslog messages; or e-mail addresses.
•Daily subscription activity period—The hours during which Operations Manager should use this subscription while monitoring the alerts and events for which to send notifications.
What Are Notification Criteria?
Notification criteria define what you want to monitor for the purpose of sending notifications. A notification criterion is a user-defined, named set of devices or phones, and alerts and events of a particular severity and status. You must specify notification criteria to configure a notification group.
Operations Manager supports two types of notification criteria:
•Device-Based Criteria—Includes the following:
–Devices—The devices or device groups that you want to monitor.
–Event sets—(Optional). One or more groups of events that you want to monitor. See How Can I Limit Notifications to Those for Specific Events?, page 14-4.
–Alert severity and status—One or more alert severity levels and status.
–Event severity and status—One or more event severity levels and status.
Note You can also customize the names and severity of the device-based events displayed by Notifications. See Customizing Events, page 14-19.
| User Guide for Cisco Unified Operations Manager |
14-2 | OL-10041-01 |
