Chapter 13 Working with Signaling Gateway Mated Pairs
Viewing Basic Information for Signaling Gateway Mated Pairs
Column | Description |
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Status | Current status of the signaling gateway mated pair. Possible values are: |
| Active (green) |
| Down (red) |
| Inactive (red) |
| Shutdown (blue) |
| Unknown (red) |
| Warning (yellow) |
| For detailed definitions of each status, see the “Status Definitions for Signaling |
| Gateway Mated Pairs” section on page |
|
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Status Reason | Reason for the current status of the signaling gateway mated pair. |
| For a full list of possible reasons, see the stateReasons.html file: |
| • If you installed SGM in the default directory, /opt, then the file is located |
| at /opt/CSCOsgm/apache/share/htdocs/eventHelp directory. |
| • If you installed SGM in a different directory, then the help directory and |
| file are located in that directory. |
| If the cell is too small to show all of the status reason, place the cursor over the |
| cell to see the full status reason in a mouse over help popup. |
| The status reasons are listed in order of decreasing magnitude. If two or more |
| reasons apply, the reason of greatest magnitude is displayed. |
| If the status reason is Unsupported Configuration, correct the configuration |
| and enter the sgm cleandiscover command to delete all current network data |
| and begin a clean discovery of the ITP network. If the status reason is still |
| Unsupported Configuration, enter the sgm clean command to restore the |
| SGM server to a “clean” state, such as would exist after a new installation of |
| SGM. For more information on the use of these commands, see the “SGM |
| Command Reference” section on page |
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| Cisco Signaling Gateway Manager User Guide |
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