About This Guide
Conventions
Chapter | Description |
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Chapter 1, “Introduction” | Describes the Signalling System 7 (SS7) Gateway |
| Configuration Tool (SS7Cfg) and defines terms specific to the |
| SS7 Gateway. |
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Chapter 2, “Using SS7Cfg to | Provides instructions to configure a SS7 gateway using |
Configure Your Gateway” | SS7Cfg. |
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Conventions
This manual uses the following conventions:
Format | Example | |
Boldface type is used for user entries, keys, | Choose Script > Call Type Manager. | |
buttons, and folder and submenu names. |
| |
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| |
Italic type indicates one of the following: | • A skill group is a collection of agents who share | |
• A newly introduced term | similar skills. | |
| ||
• For emphasis | • Do not use the numerical naming convention that | |
is used in the predefined templates (for example, | ||
• A generic syntax item that you must | ||
persvc01). | ||
replace with a specific value | • IF (condition, | |
|
•A title of a publication
•For more information, see the Cisco ICM Software Database Schema Handbook.
An arrow (>) indicates an item from a | The Save command from the File menu is referenced |
as File > Save. |
Other Publications
For additional information about Cisco Intelligent Contact Management (ICM) software, see the Cisco web site listing ICM documentation.
Cisco ICM Enterprise Edition SS7 Gateway Configuration Tool User Guide Release 6.0(0)
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