Troubleshooting

Quick Start Guide

After you complete the hardware installation, insert the CD-ROM to the CD-ROM drive to perform Setup Utility for network configuration. The Setup Utility will auto-run. Follow the step-by-step configuration wizard, the utility will guide you complete the basic network configuration.

1.None of the LEDs are on when you turn on the router.

Check the connection between the adapter and the router. If the error persists, you may have a hardware problem. In this case you should contact technical support.

2.You have forgotten your router login and/or password.

Try the default login and password, please refer to the user manual. If this fails, you can restore your router to its factory settings by holding the Reset button on the back of your router for 6 seconds or more.

3.Can’t ping any PCs on the LAN.

Check the Ethernet LEDs on the front panel. The LED should be on for a port that has a PC connected. If it is off, check the cables between your router and the PC. Make sure you have uninstalled any software firewall for troubleshooting. Verify that the IP address and the subnet mask are consistent between the router and the workstations.

4.Frequent loss of ADSL linesync (disconnections).

Ensure that all other devices connected to the same telephone line as your router (e.g. telephones, fax machines, analogue modems) have a line filter connected between them and the wall socket (unless you are using a Central Splitter or Central Filter installed by a qualified and licensed electrician), and ensure that all line filters are correctly installed and the right way around. Missing line filters or line filters installed the wrong way around can cause problems with your ADSL connection, including causing frequent disconnections. If you have a back-to-base alarm system you should contact your security provider for a technician to make any necessary changes.

Product Support and Contact Information

Most problems can be solved by referring to the Troubleshooting section in the User’s Manual. If you cannot resolve the problem with the Troubleshooting chapter, please contact the dealer where you purchased this product.

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7401V(G)PX: V1.00EN

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BiPAC 7401V(G)PX specifications

Billion Electric Company has established itself as a leader in the telecommunications and networking industry, and one of its standout products is the BiPAC 7401V(G)PX. This versatile ADSL2+ modem/router is specially designed to provide high-speed Internet access while offering an impressive range of features and technologies that cater to both home and small business users.

At the core of the BiPAC 7401V(G)PX is its compatibility with ADSL, ADSL2, and ADSL2+ standards, allowing for rapid Internet connectivity that can reach speeds of up to 24 Mbps downstream. The device also supports multiple connection types, including PPPoE, PPPoA, and DHCP, ensuring it can be easily integrated into a variety of network environments.

One of the main features of the BiPAC 7401V(G)PX is its built-in VoIP capabilities. With support for SIP and various voice codecs, users can enjoy high-quality VoIP services without the need for additional hardware. This makes the BiPAC 7401V(G)PX an ideal choice for those seeking to consolidate their voice and data services into a single device.

The modem/router also comes equipped with four Ethernet ports, allowing multiple devices to connect simultaneously via wired connections. This is particularly beneficial for users who require stable and fast connections for gaming or streaming purposes. Additionally, the device includes a USB port for file sharing and network storage options, enhancing data accessibility across the network.

In terms of wireless connectivity, the BiPAC 7401V(G)PX offers robust 802.11n Wi-Fi capabilities, ensuring a reliable wireless signal throughout the home or office. The wireless functionality includes features such as WPS (Wi-Fi Protected Setup) for easy device connection and comprehensive security protocols, including WPA/WPA2, to safeguard against unauthorized access.

Moreover, the BiPAC 7401V(G)PX is designed with user-friendliness in mind. The web-based interface allows for easy setup and configuration, empowering users to manage their network settings without the need for technical expertise. Advanced features such as Quality of Service (QoS) enable users to prioritize bandwidth for specific applications, ensuring optimal performance for video conferencing or online gaming.

In summary, the Billion BiPAC 7401V(G)PX is a feature-rich modem/router that successfully combines high-speed Internet access, advanced VoIP capabilities, and robust wireless connectivity. Its ability to support a variety of networking needs makes it an excellent choice for users looking to maximize their online experience.