Dynex DX-WGRTR, DX-WEGRTR warranty If the WAN light is off and the Connected light is blinking

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Question 7: What should I do if I completed the Easy Install Wizard, but can’t connect to the Internet?

On the back of the wireless router, look at the wireless router’s WAN light and Connected light.

If the WAN light is off and the Connected light is blinking:

Make sure that the network cable between your wireless router and the modem is securely and correctly connected. The cable should connect from your wireless router’s green modem port to the network port on the modem.

Try unplugging the modem from its power source for three minutes, then plug the modem back into its power source. This may force the modem to recognize the wireless router.

Try unplugging the wireless router from its power source for 10 seconds, then reconnect the power. This will cause the wireless router to reattempt communication with the modem.

Try restarting your computer.

If the WAN light is on and the Connected light is blinking:

If you have a static IP address connection, your Internet Service Provider (ISP) must assign you the IP address, subnet mask, and gateway address. Contact your ISP to get this information and see Question 10 for an alternative setup method.

You may need to configure your router to meet the specific requirements of your ISP. To search our Knowledge Base for ISP-specific issues, go to the Dynex website (http://www.dynexsupport.com), type “ISP” into the search bar, then press ENTER.

If the wireless router’s WAN light is blinking and the Connected light is solid:

There may be third-party firewall software (for example, ZoneAlarm, McAfee Personal Firewall, or Norton Personal Firewall) installed on the computer that is unable to access the Internet.

Turn off your computer’s firewall. If the Internet works, change the firewall settings so that the Internet works when it is turned on. See the instructions provided by your firewall software for information about configuring the firewall to allow Internet access.

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Contents Setup MarchSetup Question 1 Where do I place my wireless router?Question 3 How do I set up a wireless network? Question 2 How do I connect my router to the modem?Make sure that your computer meets the system requirements If your computer meets the system requirementsIf the WAN light is off and the Connected light is blinking If the WAN light is on and the Connected light is blinkingQuestion 8 How do I manually configure my network settings? To manually configure network settings in Mac OS Question 10 How do I change my wireless router’s name? Question 9 How do I change my wireless network channel?To change your wireless router name Question 12 How do I connect to the wireless network? To access the Web-Based Advanced User InterfaceTo connect with a Windows OS ConnectionsIf your network name is listed If your network name is not listedQuestion 15 What is my wireless router’s range? Question 18 How do I access my wireless router’s settings?To access the user interface UsageQuestion 21 How do I save my current configuration? To use the access point modeTo save a current configuration SecurityQuestion 23 How do I update my wireless router’s firmware? Question 22 How do I restore a previous configuration?To download and update a new firmware version Question 24 How do I reset my router? Question 25 How do I restore the factory settings?Question 27 How do I secure my wireless network? General
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