Dynex DX-E401 manual Troubleshooting

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56	Troubleshooting

2Click Network, then click Built-in Ethernet in the Show list.

3Click Using DHCP on the Configure list, then click Apply Now. The IP address, subnet mask, and the router's IP address appear in a few seconds.

Checking the wireless connection by pinging in Windows XP and Windows 2000

To check the wireless connection by pinging in Windows XP and Windows 2000:

1From the Windows Desktop, click Start (in the lower left corner of your screen), click Run, type cmd in the box, then click OK. The Command Prompt screen opens.

2Type ping xxx.xxx.xxx.xxx, where xxx is the IP address of the router. A good wireless connection shows four replies from the router.

Troubleshooting

This section provides solutions to problems that can occur during the installation and operation of the DX-E401 Cable/DSL Router. It covers various aspects of the network setup, including the network adapters. Read the following if you are having problems.

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Contents DX-E401 Contents IntroductionImportant safety instructions Introduction to broadband router technologyFeatures FirewallsLANs and WANs Broadband Modem and IP SharingAllows you to assign user-specific access rights Ethernet-based cable or DSL modem System requirements for configurationProduct components Setting up the router Network settingsStart UP and LOG To access the Web-based management utilityWeb-based management utility Using the Setup Wizard To use the Setup WizardIf you selected PPP over Ethernet, go to Step Go to step Setting up the router Configuring the router To access the Web-based configuration utilityHost Name To configure your router to obtain a dynamic IP addressConfiguring a Dynamic IP Address To configure a static IP address MAC AddressAddress unless required by your ISP Unless required by your ISPConfiguring Pppoe 255.255.255.0Optional AddressClick the WAN button. The WAN Settings screen opens To configure PPPoERe-enter the PPPoE password Service Name provided by your ISP optionalTo configure Pptp To configure BigPond Cable Click the LAN button. The LAN Settings screen opens Or when the connection is droppedTo configure your LAN Configuring Your LANLocal domain name. Optional To configure your Dhcp serverConfiguring Your Dhcp Server To configure a virtual server Configuring a Virtual ServerAdvanced Lease TimeName Name referencing the virtual service Private IP Be providing the virtual servicesProtocol used for the virtual service Access the virtual serviceExample #1 To run applications that require multiple connections To configure special applicationsConfiguring Special Applications Enter the following settings, as appropriate To configure IP filtersTo block a text string To configure URL blockingConfiguring URL Blocking Click URL Blocking, then click Enabled To configure MAC filteringConfiguring MAC Filters Enter the following, as appropriateTo configure domain blocking Configuring Domain BlockingName Filter name Dhcp ClientDomains to which access is allowed Domains to which access is blockedTo configure Firewall Rules Configuring Firewall RulesName Name of the firewall Action RangeIP address of the computer to be in the DMZ To configure the DMZConfiguring the DMZ To configure administrator settings ToolsPort Port number used to access the router To configure the system timeConfiguring the System Time RemoteClick Restore to reset the router to factory settings To reload a system settings fileTo configure the system settings Day, hour, minute, and second, then click Set TimeYou can upgrade the firmware of the router Hard DriveClick Load to reload the file Upgrading the FirmwareFirmware upgrade To configure miscellaneous settingsConfiguring Miscellaneous Settings Download the new firmware to your hard drivePing Test Click Reboot to restart the routerHackers. Click Enabled to block the WAN ping To use the cable tester Status Link StatusMore Info RefreshTo review device information To configure the log Configuring the LOGTo view the Log Viewing the LOGViewing Traffic Statistics Address Email AddressTo view traffic statistics Reset To reset the system settings to factory defaultsHelp Click the Help tab. The Help screen opensTo use the Network Setup Wizard in Windows XP Configuring your computersUsing the Network Setup Wizard in Windows XP Configuring your computers Naming your computer To name your computerConfiguring your computers Click OK to save your changes and exit Checking your computer’s IP address To check your computer’s IP addressAssigning a static IP address in Windows XP and Windows To assign a static IP addressClick OK to save your changes and exit To configure your computer to obtain a dynamic IP address Selecting a dynamic IP address in Windows XP or WindowsAssigning a static IP address with Macintosh OS To assign a static IP address with Macintosh OSClick Apply Now to save your settings and exit Selecting a dynamic IP address with Macintosh OSGo to the Apple menu, then click System Preferences To select a dynamic IP address with Macintosh OSTroubleshooting TroubleshootingTo use Ipconfig SpecificationsConfirm your computer’s IP configuration Warranty Technical SupportLegal notices DisclaimerFederal Communications Commission FCC Statement FCC Warning