ATTO Technology R348 v operation manual Appendix B Contact Atto Technology, Inc

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Appendix B Contact ATTO Technology, Inc.

Customer service, sales information and technical support are available by phone Monday through Friday, Eastern Standard Time 8:00 a.m. to 8:00 p.m., or by e-mail and web site 24-hours a day.

ATTO Technology, Inc.

155 CrossPoint Parkway

Amherst, New York 14068

(716)691-1999 • voice

(716)691-9353 • fax http://www.attotech.com

ATTO Technology can also be reached via e-mail at the following addresses:

Sales Support:

sls@attotech.com

Technical Support:

techsupp@attotech.com

ii Appendix

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Contents Atto ExpressSAS Host Adapter Page Page Contents Page Primary benefits Atto provides storage solutionsTechnical highlights Page Windows Install driversLinux Mac OS X driversLoading drivers SAS address Install hardwareInstallation System requirementsBracket details Adapter board details Page Upgrade ExpressSAS drivers in Windows Updating drivers and adapter configurationsInstall a fresh copy of Windows Linux driver update Mac OS X driver updateInstall a fresh copy of Windows Vista If the RAID adapter is not accessible TroubleshootingGeneral suggestions Page Declaration of Conformity Appendix a Standards and compliancesAppendix B Contact Atto Technology, Inc