Troubleshooting, General suggestions | ATTO Technology FCSW, FC2600

5 Troubleshooting

This chapter contains solutions for the most common problems you might encounter. If you need additional assistance, please refer to the ATTO Technology web site (www.attotech.com) or contact an ATTO Technology authorized representative.

General suggestions

❖Check each cable connection on every device. Verify all cables are in proper working condition. Loose or broken cables are often the cause of errors or problems.

❖Check that your Fibre Channel devices are plugged into an AC outlet and are turned on before you add power to your computer.

❖If using an MIA, check to see it is operating properly.

Windows 2000/XP

❖If using an Intel-based PC, Fibre Channel drives should be booted up before the host computer. If the PC is powered up before the drives, the drives may not be visible to Windows.

If the devices connected to the ATTO ExpressPCI host adapter are not accessible:

1Right-click My Computer and select Properties.

2Select the Hardware tab and select Device Manager.

3If the ATTO ExpressPCI host adapter does not appear under the SCSI and RAID controllers, shut down and make sure the ATTO ExpressPCI host adapter is properly seated in the PCI slot (remove power from the PC, remove its case, check the PCI slot, replace the case, apply power).

4Reload the driver.

5If the adapter has been identified but there is an exclamation point (!) on the listing, right click on the listing and select Uninstall.

Reboot system and repeat the installation process. If problems persist, contact your authorized ATTO Technology representative.

❖If the card has been recently re-flashed with new firmware, the new Windows driver must be installed. Follow the procedure in Chapter 4.

❖All of the external devices connected to the host adapter should be identified. If they do not appear in the Device Manager, the external devices or connection may not be working properly.

❖For Intel-based PCs, check the computer CMOS setup and verify that the PCI slots are configured correctly. Procedures vary greatly: refer to the manual supplied with your system or call the computer supplier for configuration assistance. Windows 2000 is a Plug-n-Play OS: be sure your computer’s BIOS is set accordingly.

❖If these do not solve the problem, re-flash the host adapter and re-install the Windows 2000 driver.

Windows NT

❖If using an Intel-based PC, Fibre Channel drives should be booted up before the host computer. If the PC is powered up before the drives, the drives may not be visible to Windows NT.

If the devices connected to ATTO ExpressPCI host adapter are not accessible:

1Open the SCSI Adapters utility in the Control Panel under Settings.

2Verify the ATTO ExpressPCI host adapter 64-bit PCI Fibre Channel host adapter appears under the Devices List.

3If it does not appear in the Device List, verify that the adapter is seated properly in the PCI slot (remove power from the PC, remove its case, check the PCI slot, replace the case, apply power).

9 ATTO Technology ExpressPCI FCSW and FC 2600 Installation and Operation Manual

FC2600, FCSW specifications

ATTO Technology has established itself as a leader in providing high-performance storage connectivity solutions, and the FCSW, FC2600 is a key offering in their portfolio. This advanced Fibre Channel switch epitomizes ATTO's commitment to delivering unparalleled reliability and speed in data transmission, making it an ideal choice for enterprises that rely on high-demand storage applications.

One of the main features of the FCSW, FC2600 is its non-blocking architecture, which supports a substantial bandwidth of up to 32 Gbps per port. This ensures that data flows seamlessly across the network, minimizing bottlenecks and allowing for efficient utilization of resources. The switch is designed to handle heavy workloads, making it suitable for environments such as data centers, media production, and large-scale storage deployments.

In terms of scalability, the FCSW, FC2600 can accommodate a variety of configurations, allowing businesses to expand their storage environments as their needs evolve. With support for multiple fabrics, organizations can easily integrate additional switches, thus enhancing their network capabilities without sacrificing performance. This flexibility is crucial as businesses look to future-proof their infrastructure in a rapidly evolving technological landscape.

The FCSW, FC2600 also boasts advanced management features that simplify configuration and monitoring tasks. The intuitive graphical user interface and robust command line interface allow IT administrators to manage the switch efficiently, providing insights into performance metrics and network health. This level of control is invaluable for maintaining optimal network performance and ensuring data integrity.

Another significant characteristic of the FCSW, FC2600 is its redundancy features, which include dual power supplies and hot-swappable components. These features enhance the reliability of the switch, reducing the risk of downtime and ensuring continuous operation in mission-critical applications.

Additionally, ATTO Technology has integrated cutting-edge cybersecurity measures into the FCSW, FC2600 to safeguard sensitive data. The switch supports end-to-end encryption and secure management protocols, ensuring that data is protected both at rest and in transit.

In conclusion, the ATTO Technology FCSW, FC2600 Fibre Channel switch is a powerful solution that combines high-speed connectivity, scalability, advanced management capabilities, redundancy, and robust security features. It is designed to meet the demands of modern data environments, empowering organizations to achieve their storage goals efficiently and securely. As data continues to grow exponentially, the FCSW, FC2600 positions itself as a crucial component in any enterprise's storage strategy.