Kathrein UFS 740sw manual Troubleshooting, Service

TROUBLESHOOTING

In the event of a malfunction, first check all the cable connections and operating states:

1.Receiver and TV set power plugs are connected to wall socket

2.Antenna cables on receiver input

3.Receiver and TV set correctly connected by a Scart or cinch cable

4.Audio connections are made to Hi-Fi or Dolby Digital system as appropriate

5.Receiver and TV set (Hi-Fi/Dolby Digital system) are switched on (check power indicators)

6.Receiver is responding to remote control

A selection of troubleshooting tips is offered below.

Problem

Cause

Remedy

Consult

an antenna

specialist

to have it checked and repaired

Antenna

signal

of

satellite

as

necessary.

On

“Installation”

“No or bad signal” warning

reception

system

missing

or

menu check LNB configuration

faulty. Incorrect LNB frequencies

for

the

satellite

in

question:

appears on some or all channels

set in “Antenna Configuration”

High L.O. “10,600” GHz, Low

menu.

L.O. “9,750” GHz, and Limit

frequency

L.O.

“11,700

MHz”,

and change as necessary.

Receiver

or

remote

control

Set infrared code 1, as described

Remote

control no

longer

in

operating

manual

under

responding

command set may have been

“Remote Control RC 660”; check

unintentionally changed

batteries

On “Settings” - “Date and Time

Setup”

menu

check

“Summer

“Summer

Time” setting

wrong.

Time Enabled” and change as

Wrong time being displayed

An incorrect time was imported

necessary

Switch

off

receiver

from the reception signal

at mains switch from current

channel, e.g. ARD or ZDF, wait 10

seconds and then switch back on

The following channels cut out

DECT telephones

operate

on

or “No or bad signal” appears:

the same frequency as these

PRO 7,

SAT1, Cable

1, DSF,

channels. Interference may occur

Consult your antenna specialist

N 24, Tele 5, 9 Live, HSE 24 and

due to inadequate level or poor

Sonnenklar TV

shielding of cable

Black or

blue screen,

no on-

Scart

connection

to

TV

Keep pressing the 0 button until

screen displays

deactivated

by

accidentally

the

TV

picture reappears on-

pressing the 0 button

screen

SERVICE

If, despite studying this operating manual, you still have questions about getting started with the unit or using it correctly, or if unexpected problems occur, please contact your specialist dealer.

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