SNMP Adapter User’s Guide
Chapter 5 | Troubleshooting |
This chapter covers some common problems you may encounter during the configuration and normal operation of the SNMPWEBCARD. Whenever a problem is encountered:
•Make sure that the SNMPWEBCARD is turned on.
•Check all connections and make sure they are secure.
•Refer to the following problems and implement any recommended solutions.
•If, after trying the recommended steps, the problem persists, contact your dealer for technical support.
Problem | The IP Address of the SNMPWEBCARD is unknown. |
1 |
|
Solution 1 | Remove the SNMPWEBCARD from your LAN, and use Terminal |
| Mode Configuration (see page 5) to view and set the IP Address. |
Problem | Unable to perform SNMP get operations. |
2 |
|
Solution 2 | Check the SNMP settings stored in the SNMPWEBCARD. The IP |
| Address of the PC you are using must be entered in one of the SNMP |
| - Manager IP Address fields, with Read or Read/Write permission. |
| The Community String on the PC and SNMPWEBCARD must match. |
Problem 3
Solution 3
Problem 4
Solution 4
Unable to perform SNMP set operations.
Check the SNMP settings stored in the SNMPWEBCARD. The IP Address of the PC you are using must be entered in one of the SNMP
-Manager IP Address fields, with Read/Write permission. The Community String on the PC and SNMPWEBCARD must match.
Unable to receive traps at your management station.
Check the SNMP - Trap Receiver settings in the SNMPWEBCARD. The IP Address of the PC you are using must be entered in one of the SNMP - Trap Receiver IP Address fields. The Community String on the PC and SNMPWEBCARD must match.
Problem | Unable to use AutoDiscover to find the agent from |
5 | your management station. |
Solution 5 | Check the access control table in the SNMPWEBCARD. The |
| Manager IP Address needs to have write permission in the access |
| control table. |
Problem 6
Solution 6
The HTTP interface displays an error message: Action _ _ _ _ Fail
This may be normal, and not an error condition. If the
previous command is not yet finished, another command cannot be executed. You must wait until the previous command has finished.
18