Firmware Upgrade (continued)
7.Towards the end of the firmware upgrade, a prompt will appear asking you if you want to set the OSD to its default settings. If yes, click the Yes button. If no, click the No button. The upgrade will continue.
8.Upon completion, the new firmware version will be displayed next to the upgraded unit in the upgrade utility, and the KVM screen will no longer be blacked out.
Note: A firmware upgrade generates one log file per session that displays a chronological list of actions. You can read the log file in any ASCII text editor. The log file is located in the Windows directory.
KVM Switch/SIU Reset
In the event the KVM switch or SIU(s) lock up during the firmware upgrade process, or the consoles mouse and keyboard are not working, you can reset the KVM or SIU(s) using the upgrade utility. To perform a reset, follow the steps:
Note: This will not affect any of the settings on the KVM switch or SIU(s).
1.Open the upgrade utility and check the checkbox next to the device you want to reset.
2.In the Options menu at the top of the screen, select the Advanced/Reset option. This will perform the reset of the selected device.
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