Star Tech Development BR4100DC manual Technical Support, Warranty Information, On-line help

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Technical Support

The following technical resources are available for this StarTech.com product:

On-line help:

We are constantly adding new information to the Tech Support section of our web site. To access this page, click the Tech support link on our homepage, www.startech.com. In the tech support section there are a number of options that can provide assistance with this card.

Knowledge Base - This tool allows you to search for answers to common issues using key words that describe the product and your issue.

FAQ - This tool provides quick answers to the top questions asked by our customers.

Downloads - This selection takes you to our driver download page where you can find the latest drivers for this product.

Call StarTech.com tech support for help: 1-519-455-4931

Support hours: Monday to Friday 9:00AM to 5:00PM EST (except holidays)

Warranty Information

This product is backed by a two-year warranty. In addition StarTech.com warrants its products against defects in materials and workmanship for the periods noted below, following the initial date of purchase. During this period, the products may be returned for repair, or replacement with equivalent products at our discretion. The warranty covers parts and labor costs only. StarTech.com does not warrant its products from defects or damages arising from misuse, abuse, alteration, or normal wear and tear.

Limitation of Liability

In no event shall the liability to StarTech.com Ltd. (or its officers, directors, employees or agents) for any damages (whether direct or indirect, special, punitive incidental, consequential, or otherwise), loss of profits, loss of business, or any pecuniary loss, arising out of related to the use of the product exceed the actual price paid for

the product.

Some states do not allow the exclusion or limitation of incidental or consequential damages. If such laws apply, the limitations or exclusions contained in this statement may not apply to you.

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Contents Broadband Router FCC Compliance Statement Table of Contents Tools Introduction Features Before You BeginMinimum Requirements Contents Router BasicsBack Panel Status Description Front PanelGetting Started Setting Up Your LANModem port is regular Modem port is uplink Straight Through CrossWindows XP Configuring Your PCsWindows Windows Me/98/95WinNT Accessing the Router Home Navigate the Router Management Interface Time Zone Quick SetupBroadband Type Cable Modem Host NameMAC Address Fixed-IP xDSL Gateway IPSubnet Mask Please retype your password PasswordService Name User NameIP Address Default GatewayUser ID Pptp GatewayGeneral Settings Time Zone SystemCurrent Password Password SettingsNew Password Re-Enter PasswordHost Address Remote ManagementWAN Domain Name Server DNS AddressSecondary DNS Address Bridge Example Bridge Mode Dhcp Server IP Subnet MaskLease Time IP Address PoolAddress Mapping Address MappingPrivate IP Virtual ServerPrivate Port TypeExample Virtual Server Trigger Port EnabledBetween 0 Trigger TypeExample Special Applications Firewall Enable Client Filtering Access ControlPort Block TimeExample Access Control Discard Ping from WAN DoS ProtectionRIP Defect Your E-mail AddressEnable DMZ Public IP AddressClient IP Address Status Cable/DSL Internet ConnectionGateway Primary DNSFirewall Device StatusSecurity Log Security LogDhcp Client Log Dhcp Client LogBackup Configuration ToolsRestore Restore to Factory DefaultsFirmware Upgrade Firmware UpgradeReset Appendix a Find and record your computer’s IP configuration settingsAppendix B Popular Port NumbersApplication Protocol Port Number Setting a Static IP Address Appendix CWindows XP/2000 Windows NT Troubleshooting Test your Internet connection If problems persist, try resetting the routerPing your router Ping an outside IP addressForgotten Password Online Gaming ProblemsRemove your proxy settings Microsoft Internet Explorer 5.0 or higherGlossary Physical Address See MAC Address Network Mask See Subnet MaskPage Technical Specifications Technical Support Warranty InformationOn-line help Limitation of LiabilityRevised February 20