Moxa Technologies CP-132U Series Technical Reference, Windows NT system panic blue screen

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Technical Reference

Windows NT

This section is specifically for troubleshooting under Windows NT. For general problems and solutions, see the previous section, “General Troubleshooting.”

1.After the system reboots, the error message “Another driver in the system, which did not report its resources, has already claimed the interrupt used by xxx.” appears in the Event Log.

This indicates the MOXA board was found, but the IRQ is conflicting with another adapter. Please check the PCI BIOS IRQ settings first and then select an IRQ that is available.

2.After the system reboots, the error message “Cannot find any configured MOXA Smartio/Industio Series board!” appears in the Event Log.

Make sure the PCI board is seated firmly in the expansion slot.

3.The COM number of the CP-132U Series conflicts with others.

The COM numbers of different boards happen to be the same. Try changing the COM number mappings.

4.Windows NT system panic (blue screen).

The possible reason is an IRQ or memory conflict with other ISA Bus adapters, like LAN and SCSI boards, or the system BIOS. Refer to the corresponding problem in the previous section, “General Troubleshooting,” for possible solutions.

CP-132U Series User’s Manual 6-3

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Contents CP-132U Series User’s Manual Disclaimer Copyright NoticeTrademarks Moxa Internet Services Table of Contents Introduction Termination Resistors Ready for RS-422/485 Industio-The Industrial Multiport Async SolutionOverview Addc Automatic Data Direction Control for RS-485Moxa Serial Comm Tools Introduction PCI SolutionUniversal PCI Operating System SupportPackage Checklist FeaturesHardware Installation CP-132UL Series Block Diagram CP-132UL-I V2 120 x 64.5 mm CP-132U-I V1 120 x 100 mm CP-132UL V2 120 x 64.5 mm CP-132UL V1 120 x 64.5 mm DIP Switch Port Settings Installing the CP-132UL Series Board CPCI Boards CT-114I Software InstallationWindows Installing the Driver Software Installation CP-132U Series User’s Manual Software Installation Using Device Manager How to Check the InstallationPort Configuration CP-132U Series User’s Manual Using PComm Windows 2000/XP Using Event LogWindows Windows XP Select Install from a list or specificSoftware\Win2K-XP-2003 folder on Software Installation Software from a specific location Next Welcome to the Found NewSelect Specify a location and then click Next to continue 16 CP-132U Series User’s Manual Software Installation Device Manager Port Configuration 20 CP-132U Series User’s Manual Event Log Moxa PComm UtilityRemoving the Driver Click OK to proceed with the un-installation of the board Windows 95/98 Installing the Driver See the section, Board and Ports Ready First Time Driver InstallationInstallation Windows Click Other Locations Type \Software\Win9x\Windows Windows Software Installation Board and Port ReadyConfiguring the Board and Ports Software Installation Updating the Driver Software Installation Removing the Driver Windows NT 36 CP-132U Series User’s Manual Software Installation 38 CP-132U Series User’s Manual Software Installation Re-Configuring Port Settings Configuring the Board and PortsSoftware Installation Configuring Another CP-168U Board Removing an Existing CP-168U Board Configuration 44 CP-132U Series User’s Manual DOS 46 CP-132U Series User’s Manual Run the BIN\SETUP.EXE file Setting up the DriverPort number F5 Group Edit Loading the DriverTxD buffer size RxD buffer sizeUnloading the Driver LinuxSoftware Installation Page Serial Programming Tools PComm InstallationUtilities Diagnostic for Moxa boards onlyPComm Programming Library CP-132U Series User’s Manual Start#Program#Pcomm Lite#Terminal Emulator Terminal EmulatorAddc Automatic Data Direction Control RS-485 ProgrammingSolution Connection Cables Cable Wiring RS-485 Interface RS-422/485 Pinouts and Cable WiringRS-422 Interface CBL-M25M9x2 Connection Cables and Cables WiringPinouts RS-422/485 pinouts for CP-132UL SeriesRS-422 pinouts for CP-132UL Series Wire RS-485 pinouts for CP-132ULWire RS-485 pinouts for CP-132UL Series RS-422 Point-to-point RS-422 Broadcasting Cable WiringMultidrop 4-wire RS-485 full-duplex Impedance Matching and Termination Resistors Page General Troubleshooting TroubleshootingSoftware Causes and Solutions Windows NT system panic blue screen Technical ReferenceCOM number of the CP-132U Series conflicts with others System fails to find the CP-132U Series board Technical Reference SpecificationsPCI Return Procedure Revision History