Q-Logic 2310FL manual System Configuration Problem Checklist, Fibre Channel Problem Checklist

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3 – Troubleshooting

System Configuration Problem Checklist

Q

3.3

System Configuration Problem Checklist

All PCI-compliant and PCI-X-compliant systems automatically detect 32-bit or 64-bit HBAs and set the appropriate bus speed (for example, 33 MHz or 133 MHz). Check the motherboard for proper configuration (see the appropriate installation section for more information.

See the documentation supplied with your computer, or contact your computer dealer to determine if your motherboard requires special configuration.

3.4

Fibre Channel Problem Checklist

Were all of the FC devices powered up before you powered up the PC?

Check that all cables are properly connected.

Have you configured your RAID controller using the utilities provided by the manufacturer?

Some Fibre Channel switches support zoning. Make sure that your switch is configured correctly.

Make sure that data rate setting on the QLA2310F/2310FL matches the target device. For example, if the QLA2310F/2310FL is set to 2 Gb, set the target device to 2 Gb.

If you are using a RAID box, modify the following settings in Fast!UTIL:

Login Retry Count = 60

Port Down Retry Count = 60

Execution Throttle = 100

3-2

FC2354603-00 A

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Contents QLA→2310F/2310FL User’s Guide Page Table of Contents Figures How to Use this Guide What is Fibre Channel?General Description Features QLA2310F/2310FL QLA2310F/2310FL HBA ComponentsLEDs JumpersInstallation in the Computer QLA2310F/2310FL Installation in the Computer Installation Help SpecificationsLabel CPUAgency Certification QLA2310F EMI and EMC RequirementsProduct Safety Requirements QLA2310FL2.2 QLA2310F/2310FL Agency Certification FC2354603-00 a Problems After Installation Hardware Problem ChecklistSystem Configuration Problem Checklist Fibre Channel Problem Checklist