Moxa Technologies NE-4100 user manual Product Return Procedure

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NE-4100 Series User’s Manual

Service Information

Product Return Procedure

For product repair, exchange, or refund, the customer must:

'Provide evidence of original purchase.

'Obtain a Product Return Agreement (PRA) from the sales representative or dealer.

'Fill out the Problem Report Form (PRF). Include as much detail as possible for a shorter product repair time.

'Carefully pack the product in an anti-static package, and send it, pre-paid, to the dealer. The PRA should be visible on the outside of the package, and include a description of the problem, along with the return address and telephone number of a technical contact.

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Contents NE-4100 Series User’s Manual Sixth Edition, AprilCopyright Notice Table of Contents Chapter Configuring Windows Administrator Introduction Package Checklist Product FeaturesOverview Product Specifications Panel Layout and Pin Assignments NE-4120 Series/NE-4120-STNE-4100T NE-4100T/NE-4100-STPanel Layouts NE-4100-STPin Assignments RXD1Block Diagram NE-4100-ST LED IndicatorsLED Name LED Color LED Function NE-4110A NE-4110 Series/NE-4110-STNE-4110S NE-4110-ST evaluation board for NE-4110 SeriesEthernet Port Pinouts for NE-4110S/A Serial Header Pinouts J1 for NE-4110SSerial Header Pinouts J1 for NE-4110A DIO and LED Header Pinouts J2 for NE-4110S/ABlock Diagrams NE-4110S Block DiagramNE-4110A Block Diagram NE-4110-ST LED Indicators Top Panel of NE-4120A NE-4120 Series/NE-4120-STTop Panel of NE-4120S NE-4120-ST evaluation board for NE-4120 SeriesSerial Header Pinouts J1 for NE-4120S Serial Header Pinouts J1 for NE-4120ANE-4120S Block Diagram NE-4120A Block DiagramNE-4120-ST LED Indicators Getting Started Wiring Requirements Attaching NE-4100T to the Evaluation BoardAttaching NE-4110 Series to the Evaluation Board Attaching NE-4120 Series to the Evaluation BoardCircuit Pad for External Connection Connecting to a Serial Device Connecting the PowerConnecting to the Network DI/O SettingsDigital Output LED Circuit Design Selecting the Interface JP2Choosing the Proper Operation Mode TCP Server Mode TCP Client Mode UDP ModeReal COM Mode Initial IP Address Configuration ARPDefault IP address Factory Default IP AddressNE-4100 Series Administration Suite Initializing NE-4100 Series Module’s IP AddressTelnet Console Page Serial Console 19200, n, 8 Web Console Configuration Opening Your Browser Basic Settings Server nameTime zone Setting Factory Default Necessity Time serverNetwork Settings Method Function DefinitionIP Address IP configuration Setting Factory Default Necessity 255.255.255.0 RequiredSetting Factory Default Necessity None Optional GatewayLocation Community nameContact Auto report to IPSerial Settings Operating Settings TCP Server ModeMax connection 2 to Max connectionMax. connection DelimiterCommand port Real COM ModeSetting Factory Default Necessity 4001 Required Setting Factory Default Necessity 966 OptionalNE-4100 Series User’s Manual Web Console Configuration TCP Client Mode Destination IP address 1/2/3/4 UDP Mode TCP connection onLocal Listen port # Any host can access the NE-4100 Accessible IP Settings# Hosts on a given subnet can access the NE-4100 Allowable Hosts Input formatAuto Warning Settings Mail and Snmp TrapEvent Type Digital IO DIO MonitorChange Password Load Factory DefaultsSave/Restart Configuring Windows Administrator Monitor Port Monitor COM MappingInstalling Network Enabler Administrator NE-4100 Series User’s Manual Web Console Configuration Starting the Configuration Broadcast SearchNE-4100 Series User’s Manual Web Console Configuration Unlock Password Protection Blank LockUnlock FixedConfiguring NE-4100 Upgrading the Firmware Export/Import Monitor Select Add Target NE-4100 Series User’s Manual Web Console Configuration NE-4100 Series User’s Manual Web Console Configuration Port Monitor COM Mapping On-line COM MappingSelect COM Setting to modify COM No., default setting, etc NE-4100 Series User’s Manual Web Console Configuration Off-line COM Mapping SW Reset Function NE-4100 Series User’s Manual SW Reset Function TCP Socket Application Service Well Known Port NumbersUDP Socket Application Service NE-4100 Series User’s Manual Well Known Port NumbersNeci Library ACK Packet Format Length Bytes Header Data DIO CommandsCommand Packet Format Length Bytes Header Data Data Structure DefinitionCommand Code Usage Reading Single DIO Parameters Writing a Single DIO ParametersNE-4100 Series User’s ManualDIO Commands Reading Multiple DIOsWriting Multiple DIOs Snmp Agent with MIB II & RS-232 Like Group System MIB Interfaces MIB Address Translation MIBService Information Moxa Internet Services Following services are providedProblem Report Form Moxa Product & NE-4100TSerial Number Product Return Procedure