Pelco GW5000 manual Configuring the WAN Firewall, Testing WEB Client Connectivity

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CONFIGURING THE WAN FIREWALL

Each video stream that the gateway transmits to the Web client uses a unique destination port that is assigned sequentially. The WAN firewall must be capable of passing each video stream that arrives from the gateway. Each port on the WAN firewall must be open so that video streams can pass through to the Web client. These ports can be configured on the firewall to forward transmissions automatically. By default, the Web client assumes the ports are not forwarded automatically, so the Web client continuously sends messages out through the designated port range on port 80. On most WAN firewalls this will open the required ports automatically.

You must configure enough RTP ports to view the maximum number of video streams that the gateway will support at your site. Video streams are transmitted on even ports beginning with the base port number defined on the Public Network Interface configuration page in the Endura Web client. If a base port is not configured, the default port is 15000. If your site supports 32 streams, you must configure a range of 64 ports. In this example you would configure ports 15000–15064. If you configure a different port number, you must configure the correct port range. Refer to Table C for the ports that can be configured.

Table C. Port Configuration on the Public WAN

UDP Ports

TCP Ports

 

 

15000 and beyond, or the

None

base RTP port

 

 

 

NOTE: Always follow internal security policies when opening ports on a network firewall. Opening ports on a firewall exposes your site to threats from external security across the Internet. Open only enough ports to provide access to users of the Endura Web client.

When configuring these ports on the firewall, it is important to determine whether or not you must forward only the UDP port numbers, only the Transmission Control Protocol (TCP) port numbers, or both. Use Table A on page 20 to determine when to configure each port type.

If users notice that video is not displaying correctly after the ports have been configured in the firewall, it might be necessary to reconfigure the ports on the Public Network Interface configuration page in the Endura Web client.

TESTING WEB CLIENT CONNECTIVITY

You can verify whether or not the Web client can receive video streams from the gateway by testing the port range on the Public Network Interface configuration page.

1.Open the Public Network Interface configuration page. The video base port number appears on this screen. By default this port number is 15000. Your system might use a different base port.

2.Click Start to test whether ports are being forwarded. If the ports are being forwarded, the Status light changes to green.

3.If the ports are not being forwarded, select “Enable Manual Port Forwarding,” and then click Apply. The Web client saves a cookie with the port range on the local computer. You might need to repeat this step if your Internet browser deletes cookies periodically.

Figure 17. Testing the Web Client Connectivity

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Contents Endura GW5000 Gateway Page Contents Appendix E Bandwidth Selection Rack Mount Kit List of IllustrationsList of Tables Regulatory Notices Video Quality CautionSecurity Notice Application Scenario DescriptionParts List USER-SUPPLIED Parts ListBefore You Begin Package Contents Shown Actual Size Equipment Placement and Rack Mounting Product Serial Number Label PlacementDesktop Installation Rack Mounting Assembling a Support Rail Repeat for the other rail set Rack Front Tightening the Thumbscrews Connecting Power Connecting to the NetworkConnections Operation Front Panel Controls and IndicatorsUnit Startup Rear Panel IndicatorsUnit Shutdown Unit StatusNetwork Configuration Configuring the LAN FirewallIntroduction Testing WEB Client Connectivity Configuring the WAN FirewallResolving Router Source Address and Port Translation Accessing the Endura Network Over a Virtual Private NetworkLogging on to the WEB Client for the First Time Configuring the Endura GatewayEntering the Public Network Interface Host Information Host NamePrivate Network Interface Entering the Private Network Interface Host InformationAdding Devices Addresses Adding Device Network AddressesNetwork Directory Interface Configuring the Network Directory InterfaceGetting Status of Archived Events Establishing Event Archive SettingsSetting the Maximum Number of Users Maintaining the GatewayRestarting the Gateway Daemon Rebooting the Gateway Restoring the Default DatabaseConfiguring the E-MAIL Server Sending Broadcast Messages Testing ConnectionsTesting Network Directory Connection Creating a User Configuring Users on the Web ClientEditing User Attributes and Roles Setting User AttributesAdding Gateways Replacing the Operating System Drive Appendix a Replacing the Operating System DriveAppendix B Updating Software Setup Update SoftwareAppendix C Configuring Internet Explorer Appendix D Working with Multiple Gateways Creating a NEW Active Schema AttributeCreating a NEW User in the Active Directory Creating a NEW Computer in the Active DirectoryBandwidth Appendix E Bandwidth SelectionBandwidth Selection FormatProblem Possible Causes Suggested Remedy Appendix F TroubleshootingVIDEO/AUDIO SpecificationsMinimum Recommended PhysicalProduct Warranty and Return Information ISO9001

GW5000 specifications

The Pelco GW5000 is a state-of-the-art video surveillance solution that stands out for its versatility and advanced functionality. This high-performance video management system is designed to meet the demands of various security applications ranging from small businesses to large-scale enterprises.

One of the key features of the GW5000 is its scalability. It supports up to hundreds of IP cameras, allowing organizations to expand their surveillance capabilities as needed. This adaptability makes it an ideal choice for facilities such as retail spaces, educational institutions, and critical infrastructure settings.

The GW5000 is built on a robust architecture that ensures seamless integration with various camera types, including Pelco's own range of cameras as well as third-party devices. This open-platform approach allows users to tailor their surveillance systems to their specific requirements without being locked into proprietary technology.

In terms of video quality, the GW5000 excels with support for high-definition video streams. Users can expect crisp and clear imagery, even in low-light conditions, due to support for advanced video encoding techniques such as H.265. This not only improves image quality but also reduces bandwidth and storage requirements, allowing for efficient data management.

Another standout characteristic of the GW5000 is its intelligent video analytics capabilities. The system comes equipped with features like motion detection, line crossing detection, and object tracking. These analytics help reduce false alarms and enhance the overall effectiveness of security monitoring by enabling proactive responses to potential threats.

User interface and ease of use are also top priorities in the design of the GW5000. The system features a user-friendly interface that simplifies navigation and management of video feeds. Users can easily access live view and playback functions, as well as configure system settings without extensive technical knowledge.

For remote access, the GW5000 offers mobile compatibility, enabling users to monitor their premises from anywhere through secure mobile applications. This feature is invaluable for business owners and security personnel who need to stay connected while on the move.

In conclusion, the Pelco GW5000 stands out in the field of video surveillance for its scalability, high-definition support, intelligent analytics, and ease of use. It offers a comprehensive solution that can adapt to the evolving needs of various industries, ensuring that security management remains efficient and effective. Whether for commercial, industrial, or public sector applications, the GW5000 is engineered to deliver exceptional performance in safeguarding valuable assets.
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