Patton electronic 2884 user manual Out-of-warranty service, RMA numbers

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OnSite Model 2884 User Manual

5 • Contacting Patton for assistance

 

 

Out-of-warranty service

Patton services what we sell, no matter how you acquired it, including malfunctioning products that are no longer under warranty. Our products have a flat fee for repairs. Units damaged by lightning or other catastro- phes may require replacement.

Returns for credit

Customer satisfaction is important to us, therefore any product may be returned with authorization within 30 days from the shipment date for a full credit of the purchase price. If you have ordered the wrong equipment or you are dissatisfied in any way, please contact us to request an RMA number to accept your return. Patton is not responsible for equipment returned without a Return Authorization.

Return for credit policy

Less than 30 days: No Charge. Your credit will be issued upon receipt and inspection of the equipment.

30 to 60 days: We will add a 20% restocking charge (crediting your account with 80% of the purchase price).

Over 60 days: Products will be accepted for repairs only.

RMA numbers

RMA numbers are required for all product returns. You can obtain an RMA by doing one of the following:

Completing a request on the RMA Request page in the Support section at www.patton.com

By calling +1 (301) 975-1007and speaking to a Technical Support Engineer

By sending an e-mail to returns@patton.com

All returned units must have the RMA number clearly visible on the outside of the shipping container. Please use the original packing material that the device came in or pack the unit securely to avoid damage during shipping.

Shipping instructions

The RMA number should be clearly visible on the address label. Our shipping address is as follows:

Patton Electronics Company

RMA#: xxxx

7622 Rickenbacker Dr.

Gaithersburg, MD 20879-4773 USA

Patton will ship the equipment back to you in the same manner you ship it to us. Patton will pay the return shipping costs.

Warranty Service and Returned Merchandise Authorizations (RMAs)

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Contents OnSite Mailsupport@patton.com Summary Table of Contents Table of Contents Specifications Port pin-outs List of Figures List of Tables Audience About this guideStructure Precautions Impaired functioningSafety when working with electricity General observations Typographical conventions used in this documentGeneral conventions Chapter contents General informationOnSite Model 2884 Overview OnSite ModelFeatures and Benefits Model 2884 FeaturesRear and Front Panels OnSite 2884 rear panelLAN ETH OnSite 2884 front panel LEDApplications overview Typical OnSite 2884 Application Typical application for OnSite ModelOnSite installation Site log Planning the installationNetwork Diagram Network informationInstalling the OnSite Installing cables Connect the cables in the following orderInternal AC Power Supply External AC Power Supply External DC Power Supply Initial configuration Connecting and logging in via the Ethernet port Connecting the OnSite to your PCIntroduction Factory-default IP settings Configuring the desired IP addressConnecting and logging in via the Console port LoginConnecting the OnSite to the network Changing the IP addressContacting Patton for assistance Contact information Warranty coveragePatton support headquarters in the USA Out-of-warranty service RMA numbersAppendix a Compliance information Radio and TV Interference SafetyCompliance FCC Part 68 Acta StatementCE Declaration of Conformity Industry Canada NoticeAuthorized European Representative Appendix B Specifications Management WAN PortsEthernet Ports ProtocolsSecurity Power SupplyPhysical Appendix C Cabling Connecting a serial terminal ConsoleEthernet Connecting an E1 port to an NT1 E1 PortConnecting a T1 port to an NT device T1 PortAppendix D Port pin-outs Console port EIA-561 RJ-45 8-pin portT1/E1 port Appendix E End user license agreement End User License Agreement Termination Other licenses
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2884 specifications

The Patton Electronic 2884 is a powerful and versatile networking solution designed to facilitate efficient data communication and enhance connectivity in various environments. Known for its reliability and performance, the 2884 is especially favored in enterprise applications, remote locations, and industrial settings.

One of the standout features of the Patton 2884 is its ability to support a wide array of communication protocols. This flexibility allows it to seamlessly integrate into various network architectures, making it an ideal choice for businesses looking to streamline their connectivity infrastructure. Equipped with advanced Ethernet and serial connectivity options, the device can handle multiple data types and formats, ensuring consistency and efficiency in data transmission.

The 2884 is built with robust technologies that enhance its overall performance. With support for both T1 and E1 circuits, the device is capable of delivering high-speed data transfers while reducing latency, which is crucial for applications that require real-time data access. Additionally, the unit employs sophisticated error correction and data compression techniques to optimize the throughput while maintaining data integrity.

In terms of security, the Patton 2884 offers advanced features that protect sensitive data during transmission. The encryption capabilities ensure that information remains confidential as it traverses potentially unsecured networks, which is critical in today’s environment of increasing cyber threats. The device also supports multiple authentication methods to verify authorized users, further safeguarding the network.

The design of the Patton 2884 emphasizes ease of use and management. It comes equipped with a user-friendly interface, enabling administrators to configure and monitor the device with minimal effort. The advanced diagnostic features allow for quick troubleshooting, reducing downtime and ensuring that networks operate smoothly.

Another important characteristic of the Patton 2884 is its rugged construction, which makes it suitable for deployment in harsh environments. Its durability ensures that the device can withstand extreme temperatures and physical shocks, a key consideration for installations in industrial sites or outdoor settings.

In conclusion, the Patton Electronic 2884 stands out as a reliable, flexible, and secure choice for organizations seeking to enhance their networking capabilities. With its advanced features and robust design, it is equipped to meet the demands of modern data communication, making it a valuable asset for any organization.