Technical Support
For more troubleshooting help, go to:
To download the latest Firmware, Driver, Utility and User Guide, go to:
For all other technical support, please contact us by using the following details:
Global
Tel: +86 755 26504400
Singapore
Tel: +65 62840493
Service time: 24hrs, 7days a week
Germany / Austria / Switzerland Tel :+49 1805 875465 (German Service)
Service time: GMT+ 1 or GMT+ 2 (Daylight Saving Time in Germany)
Except bank holidays in Hesse
Australia & New Zealand
Tel: AU 1300 87 5465
NZ 0800 87 5465
USA/Canada
Toll Free: +1 866 225 8139
Service time: 24hrs, 7days a week
UK
Tel: +44 (0) 845 147 0017
Service time: 24hrs, 7days a week