TP-Link TL-WPA2220, TL-WPA4220 manual Appendix a Troubleshooting Guide, Power LED does not light up

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TL-WPA4220/TL-WPA2220300Mbps AV500/AV200 WiFi Powerline Extender

Appendix A: Troubleshooting Guide

The Troubleshooting Guide provides answers to common problems regarding the powerline Ethernet adapter.

1. The Power LED does not light up.

Ans. Check the following:

1)Make sure that the powerline extender is properly plugged into a power outlet.

2)Make sure the power outlet is active (working) by plugging another electric device into it.

3)Re-plug the powerline extender to the power outlet.

4)If the Power LED still fails to light up, contact your local dealer for technical support.

2. The Ethernet LED does not light up.

Ans. Check the following:

1)Make sure that the Ethernet cable (RJ45) is properly connected to the powerline extender’s Ethernet port and the other end of the Ethernet cable (RJ45) is properly connected to the computer LAN card or to your Cable/xDSL Ethernet port.

2)Make sure your computer LAN card is properly installed and configured.

3)Make sure your Cable/xDSL broadband access is working and configured correctly.

4)Contact your local dealer for technical support if the Ethernet LED still fails to light up after the above procedures.

3. Powerline LED does not light up.

Ans. Check the following:

1)Double-click to enable the Management Utility and click the “Rescan” tab. The Management Utility will automatically detect all other Powerline Extender on your powerline network.

2)Try to plug a powerline Ethernet adapter into a nearby power outlet and check whether the Powerline LED lights up or not.

3)Make sure that the device is plugged into a wall socket instead of a power strip.

4)Follow the method in “5.2 Setting Up a Powerline Network with the Pair Button” to establish the connection again.

5)Reset the device to its factory default values.

6)Contact your local dealer for technical support if the Powerline LED still fails to light up after the above procedures.

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Contents REV1.0.0 1910010839 Copyright & Trademarks FCC Statement CE Mark WarningSafety Information Declaration of Conformity Yang Hongliang Product Manager of International BusinessImportant Safety Instructions Contents Introduction Package ContentsSystem Requirement Conventions Hardware Connection Before You BeginLED Indicator LEDs Name Status IndicationHardware Connection Connecting to the InternetPhysical Interface DescriptionConnecting the Computer Page Wi-Fi Clone Steps Wi-Fi Clone Button for Super Range ExtensionAfter Wi-Fi Clone Page Login Configure the DeviceFor Wired Connection Management Utility For Wireless Connection Login WindowsStatus StatusWireless NetworkWireless menu Wireless SettingsWireless Security 10 Wireless Security ¾ WPA/WPA2 Select WPA/WPA2 based on Radius Server Wireless MAC Filtering To set up an entry, follow these instructions To modify or delete an existing entryWireless Advanced Wireless Statistics Network Settings PowerlineStation Settings Page Firmware Upgrade System ToolsTo upgrade the devices firmware, follow these instructions Factory Defaults Backup & RestoreReboot PasswordSystem Log Connecting to Wireless Network WindowsInput the network key and then click OK Windows Vista Input the network key and then click OK Windows XP Input the network security key and then click Next Page Join an existing Powerline Network Setting Up a Powerline Network with the Pair ButtonCreate a Powerline network using the Pair button： Pair ButtonsReset Leave an existing Powerline NetworkPowerline LED does not light up Appendix a Troubleshooting GuidePower LED does not light up Ethernet LED does not light upAppendix B Specifications
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