Polycom MGC-100, MGC-50 manual Before You Begin, System Overview

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Before You Begin

This Getting Started Guide provides information on the installation and basic operation of your MGC-50/100. For more information on defining and running conferences, defining IVR services and managing the system, refer to the MGC Manager User’s Guide Volumes I & II and the MGC Administrator’s Guide included with the system. References to the relevant chapters of these guides are included throughout this Getting Started Guide.

This is an example of the notes that you may encounter throughout this guide.

System Overview

The MGC-50 and MGC-100 are high performance, high capacity multi- network solutions that provides you with feature-rich, and easy-to-use multipoint voice, video and gateway conferencing.

The system meets International Telecommunication Union - Telecommunication Standardization Sector, (ITU-T, formerly CCITT) standards for multipoint multimedia bridging devices, and meets ETSI standards for telecommunication products. The MGC-100 DC also meets the NEBS Compliant Standard (when so ordered) for our clients based in the United States.

The flexible architecture in the system is designed to accommodate users’ changing multipoint needs. This system utilizes a modular “universal slot” platform that allows the formation of different configurations based on users’ individual port capacity and functionality requirements.

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Contents Version MGC-50/MGC-100Catalog No. DOC2102C Version United States Federal Communication Commission FCC Regulatory NoticesEC Mark R&TTE Directive Table of Contents Basic Operations Management Tools MGC-50/MGC-100 Getting Started Guide System Overview Before You BeginMGC Unit Main Features MGC-50/MGC-100 Specifications Physical MGC-50 MGC-100Protocols MGC-50/MGC-100 IP H.323 and SIP Network Interfaces MGC-50/MGC-100Serial External MGC-50/MGC-100 CommunicationsDiagnostics MGC-50/MGC-100 Conference Setup MGC-50/MGC-100Serviceability MGC-50/MGC-100 Reliability Power Supply MGC-50 MGC-100Network Equipment, Numbers and Addresses Hardware Description MGC-100 Front Panel MGC-100 Components LocationMGC-100 Rear Panel with External Connectors MGC-100 Nebs Standard Front Panel MGC-100 Nebs Standard Rear Panel with External Connectors MGC-50 Front Panel MGC-50 Components LocationMGC-50 Rear Panel with External Connector MGC Unit Components DescriptionComponent Description Component MGCHardware Description Initial IP Configuration Initial System ConfigurationMGC-50 Rear Panel Attaching the Monitor and Key Board to the MGC-50 Type C\\mcu\cfgedit lan.cfg and press EnterTo install the MGC Manager software Installing the MGC ManagerInitial System Configuration To start the MGC Manager application Starting the MGC ManagerTo define an MCU Connection Defining an MCUTo connect the operator workstation to an MCU Connecting to an MCUDefining an Isdn Network Service Configuring the Network ServicesIsdn Network Service IP Network ServiceExpand the Network Services tree Field Description Settings dialog box, define the following parametersPRI Settings dialog box, define the following parameters Sub Service Dialog Box Options Click Next to continue Spans and Phones dialog box opens Define the Spans and Phones parameters as follows Add Span dialog box opens Define the following parameters To delete a circuit identification entry To delete a dial-in number entry Card Settings Common Parameters dialog box opens Card Settings NET-8 Network Parameters dialog box opensClick the Net-8 Network Parameters tab Initial System Configuration Option Description IP Network Services To define an IP Network ServiceService Settings Options Static Routes Field Description NetworkDefining Static Routes Field Description Quality Of ServiceClick the Quality of Service button Defining Quality of ServiceQoS of Ethernet Service dialog box opens FieldTOS Initial System Configuration DNS Name DNS Server AddressesH.323 dialog box opens Field Description Gatekeeper Service Mode Board Hunting In this mode, the MCU is Cont PseudoGatekeeper-AVF Applicable to Click Next Gatekeeper Modes Basic Board PseudoTypes Hunting Gatekeeper Gateway Get SIP Servers Automatically Field Description ServersRegistrations Registration ModeSIP Proxy Registration Mode Comment Field Description Transport Field Description SIP Servers Field Description Outbound Proxy MGC-50/MGC-100 Getting Started Guide IP Span dialog box opens 323 DhcpField Field Description Enable Fixed Ports Port RangeDefinitions Definitions Field Description Port RangeAre exhausted Field Description When fixed portsAllocation ports dynamically to allocate any NAT TraversalIcon Description Assigning Network Services to the IP/IP+ Cards To assign IP service settings to the IP cardExpand the MCU Configuration tree Click the IP-Network Parameters tab MGC-50/MGC-100 Getting Started Guide On-Demand Reservation-less Conferencing About ConferencesMeeting Rooms Scheduled ConferencesVideo Conference Attributes Entry Queue Reservation Templates Default Reservation TemplatesReservations Database window opens Starting a ConferenceBasic Operations Viewing the Conference Dial-in Properties Dialing-in to a Conference/Entry Queue Connecting to a Conference/Entry QueueISDN/PSTN Participants ParticipantsSIP participants General Monitoring Monitoring On Going ConferencesExpand the On Going Conferences tree Filtering Option Description Participant Monitoring Filter dialog box opensExpand the On Going Conferences or Reservations tree To view the list of participants in the Browser paneTo list the participants in the Status pane To check the properties of a participant Participant Level MonitoringAdding a Participant to a Conference Operations Performed During On Going ConferencesProperties Identification dialog box opens To add a new participant to a ConferenceBasic Operations Conference Properties dialog box opens To add a pre-defined participant to a conferenceBasic Operations To manually establish a Dial-out connection Making Dial-Out ConnectionsTo disconnect a participant Disconnecting ParticipantsTo delete a participant Muting a ParticipantTo mute a participant using MGC Manager Manager User’s Guide, Volume I, ChapterLocking and Unlocking a Conference To Lock or Unlock a conference Changing the Conference DurationTo change the duration of an On Going Conference To terminate a conference manually Terminating a Conference ManuallyConference Properties Video Sources dialog box opens Changing the Layout in a Continuous Presence ConferenceMGC-50/MGC-100 Getting Started Guide To define a new Audio Only Entry Queue Defining a New Audio Only Entry QueueEntry Queue Properties dialog box opens Defining a New Audio Conference MGC-50/MGC-100 Getting Started Guide Defining an On Going Audio Conference To define a new On Going Audio ConferenceConference Properties General dialog box opens MGC-50/MGC-100 Getting Started Guide Properties Settings dialog box opens MGC-50/MGC-100 Getting Started Guide Defining a New Audio Only Meeting Room To define a New Meeting RoomConference Properties Participants tab is displayed Properties Meet Me Per Conf dialog box opens Click the Meet Me Per Conf tabDefining a New Audio Conference MGC-50/MGC-100 Getting Started Guide Defining a New Video Entry Queue Defining a New Video ConferenceTo define a new Video Entry Queue Target Conferences area Setting an Entry Queue as Default To set an Entry Queue as defaultSIP Factories list To create a target conference from an Entry Queue Creating a Target Conference from an Entry QueueTo create an On Going Conference Creating an On Going Video ConferenceDefining a New Video Conference Properties Settings dialog box opens Conference On Port Line Rate Minimum Thresholds MGC-50/MGC-100 Getting Started Guide Defining a New Video Conference To define a New Video Meeting Room Defining a New Video Meeting RoomTo view the MCU resources Resource ReportColumn Title Description Resources Report Network Resources Resource Report Network Resources Details Resources Report Media Resources Port-Unit Allocation Area Management Tools To list an MCU’s functional modules Listing the Installed CardsMCUs Cards Status Columns Administrator’s Guide, Chapter To view the Faults list MCU Faults ReportFaults Columns Field Description Reset MCU To reset the MCUObtaining Additional Information
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MGC-50, MGC-100 specifications

The Polycom MGC (Multipoint Gateway Controller) series includes notable models such as MGC-100 and MGC-50, designed to enhance video and audio conferencing capabilities in various organizational setups. These systems are pivotal for facilitating effective communication in a world where remote collaboration is increasingly essential.

The Polycom MGC-100 serves as a powerful multipoint control unit (MCU), allowing multiple concurrent video and audio sessions. It is particularly suitable for larger enterprises and organizations that require sophisticated conferencing capabilities. Supporting both standard definition (SD) and high definition (HD) video, the MGC-100 can manage high-quality video streams seamlessly. Its ability to integrate with different conferencing systems and technologies makes it a versatile tool for enterprises looking to enhance their collaboration efforts.

Some standout features of the MGC-100 include its support for a wide range of protocols, including H.323 and SIP, ensuring compatibility with various endpoint devices. This model can accommodate a substantial number of participants, depending on the configuration, with options for scalability. The system also boasts advanced features such as content sharing, enabling users to present slides, documents, and other materials during conferences.

On the other hand, the Polycom MGC-50 is designed for smaller organizations or departmental use. While it provides fewer simultaneous sessions than the MGC-100, it still offers robust features that make it ideal for moderate conferencing needs. The MGC-50 also supports both H.323 and SIP protocols, ensuring smooth interoperability with various video conferencing endpoints. This model features straightforward management capabilities, allowing administrators to set up and control conferences with ease.

Both models are built with advanced video processing technologies, ensuring high-quality audio and video transmission. The inclusion of error correction and packet loss recovery technologies further enhances user experience, minimizing disruptions during calls. The systems also support a variety of codecs, ensuring optimal performance across different network conditions.

In terms of characteristics, both the MGC-100 and MGC-50 emphasize reliability and ease of use. They come with user-friendly interfaces and remote management capabilities, making it simple for IT professionals to maintain and configure the systems. In conclusion, the Polycom MGC series, with its MGC-100 and MGC-50 models, exemplifies a commitment to quality and performance in multipoint conferencing, catering to diverse organizational needs while facilitating effective communication strategies.
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