TP-Link TL-WA890EA manual Appendix B Troubleshooting

TL-WA890EAN600 Universal Dual Band WiFi Entertainment Adapter with 4 Ports

Appendix B: Troubleshooting

T1. Can I power on TL-WA890EA by connecting it to a nearby device via the USB cable?

Sorry, you cannot. We strongly suggest to only use the power adapter attached in the package for power supply, as the entertainment adapter TL-WA890EA may not gain enough power supply from the other devices.

T2. What can I do if I cannot log in the web management page after I type tplinkadapter.net in my browser?

1)Please try inputting http://tplinkadapter.net in your browser .

2)Please make sure your hardware connection is OK. You can confirm this by the LAN LED on the side panel of TL-WA890EA. If the LED of the LAN port, which your Ethernet cable is connected to, is lighting blue, your hardware connection is OK; otherwise, please check your hardware connection carefully.

3)Make sure your wired device’s IP address is set as “Obtain an IP address automatically”.

4)If the problem still persists, please feel free to contact our technical support.

T3. What should I do if my TL-WA890EA cannot connect to the main router/AP or its performance is unsatisfactory after the successful connection?

1)If you use Method One to set up the connection, please make sure your main router/AP isn’t using WEP as the wireless security, as the WPS 2.0 standard does not support WEP encryption.

2)Please try another location where the TL-WA890EA is nearer to the main router/AP.

3)If your main router/AP is a dual-band product, please try to select 5GHz as its frequency band.

4)Do not place it near any devices that might cause wireless interference, such as cordless phones, blue tooth devices, microwave ovens, etc.

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