TP-Link td-w8951nd manual Appendix B Troubleshooting

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TD-W8951ND150Mbps Wireless N ADSL2+ Modem Router User Guide

Appendix B: Troubleshooting

T1. How do I restore my modem router’s configuration to its factory default settings?

With the modem router powered on, press and hold the RESET button on the rear panel for 8 to 10 seconds before releasing it.

)Note:

Once the modem router is reset, the current configuration settings will be lost and you will need to re-configure the modem router.

T2. What can I do if I don’t know or forget my password?

1)Restore the modem router’s configuration to its factory default settings. If you don’t know how to do that, please refer to T1.

2)Use the default user name and password: admin, admin.

3)Try to configure your modem router once again by following the instructions in 3.2 Login.

T3. What can I do if I cannot access the web-based configuration page?

1) Configure your computer’s IP Address.

For Windows XP OS

Go to Start > Control Panel, you will then see the following page.

Click Network and Internet

Connections

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Contents Rev 4.0.0 TD-W8951ND 150Mbps Wireless N ADSL2+ Modem RouterCopyright & Trademarks FCC Statement Korea Warning Statements NCC Notice & Bsmi Notice Yang Hongliang Product Manager of International Business Product Description 150Mbps Wireless N ADSL2+ Modem RouterContents Maintenance Package Contents Main Features WirelessProduct Overview Conventions LED Explanation Name Status Indication Front PanelBack Panel Installation Environment Wall-mount Install Connecting the Modem RouterTD-W8951ND150Mbps Wireless N ADSL2+ Modem Router User Guide Configure PC Quick Installation GuideTD-W8951ND150Mbps Wireless N ADSL2+ Modem Router User Guide Configure the IP address as -4shows. After that, click OK Is the TCP/IP configuration for your PC correct? LoginTD-W8951ND150Mbps Wireless N ADSL2+ Modem Router User Guide TD-W8951ND150Mbps Wireless N ADSL2+ Modem Router User Guide Click Next to finish the Quick Start Device Info StatusSystem Log Statistics Receive Receive total Bytes Statistics TableQuick Start Internet Interface SetupTD-W8951ND150Mbps Wireless N ADSL2+ Modem Router User Guide Dynamic IP Address Static IP Address PPPoA/PPPoE 2 LAN Bridge ModeTD-W8951ND150Mbps Wireless N ADSL2+ Modem Router User Guide TD-W8951ND150Mbps Wireless N ADSL2+ Modem Router User Guide Wireless TD-W8951ND150Mbps Wireless N ADSL2+ Modem Router User Guide TD-W8951ND150Mbps Wireless N ADSL2+ Modem Router User Guide TD-W8951ND150Mbps Wireless N ADSL2+ Modem Router User Guide WEP-128Bits WEP-64BitsWPA2-PSK WPS Settings PBCMethod One Method Two PIN code 22 Method One Enter the PIN into my modem router Start WPSTD-W8951ND150Mbps Wireless N ADSL2+ Modem Router User Guide Firewall Advanced SetupRouting 3 NAT Virtual Server 3.1 DMZOther operations for the entries as shown in Figure To add a virtual server entryTo add a mapping rule 4 QoS TD-W8951ND150Mbps Wireless N ADSL2+ Modem Router User Guide Vlan Assign Vlan Pvid for each Interface Define Vlan Group Adsl 1 ACL Access ManagementIP Filter FilterTD-W8951ND150Mbps Wireless N ADSL2+ Modem Router User Guide To add an IP Address filtering entry TD-W8951ND150Mbps Wireless N ADSL2+ Modem Router User Guide TD-W8951ND150Mbps Wireless N ADSL2+ Modem Router User Guide To add a MAC Address filtering entry TD-W8951ND150Mbps Wireless N ADSL2+ Modem Router User Guide To add a URL filter entry 2.4 URLUPnP SnmpDdns Cwmp Maintenance AdministrationTime Zone PC’s Clock NTP Server automaticallyManually FirmwareTo back up the modem router’s current settings To restore the modem router’s settings SysRestart DiagnosticsHelp TD-W8951ND150Mbps Wireless N ADSL2+ Modem Router User Guide Physical and Environment GeneralT2. What can I do if I don’t know or forget my password? Appendix B TroubleshootingClick Network Connections Connection Click PropertiesProtocol TCP/IP Click OK TD-W8951ND150Mbps Wireless N ADSL2+ Modem Router User Guide Double-click Internet Area Connection Click Properties TD-W8951ND150Mbps Wireless N ADSL2+ Modem Router User Guide Click Internet Options Select Never dial a connection T4. What can I do if I cannot access the Internet?TD-W8951ND150Mbps Wireless N ADSL2+ Modem Router User Guide Appendix C Technical Support