Crestron electronic CP-X8150, CP-WX8240 Troubleshooting, Problem Likely Cause Things to Check

Page 68

8. Troubleshooting

8. Troubleshooting

 

 

 

Reference

Problem

Likely Cause

Things to Check

Page

 

 

 

Number

 

 

 

 

 

 

• Bring the computer and

 

 

 

projector closer together.

 

 

Weak radio signal

• Radio waves won’t go

–

 

 

through concrete and metal

 

 

 

(steel doors, etc.)

 

 

 

If there is a wireless

 

 

Cannot communicate due

configuration utility loaded

 

 

on your computer, check its

 

 

to configure wireless /

–

 

settings.

 

encryption settings.

 

 

Please refer the manual of

 

 

 

 

 

 

your configuration utility.

 

 

The computer and/or

Check the network

 

Can't communicate

projector's network settings

configurations of the

–

 

are not configured correctly.

computer and projector.

 

 

The same network address

Change the network address

20, 21

 

is set for both wireless and

setting for wireless or wired

 

wired LAN.

LAN.

 

 

<Only for wireless LAN>

 

 

 

The USB wireless adapter

Insert the optional USB

–

 

is not inserted into the

wireless adapter.

 

 

 

projector.

 

 

 

 

 

 

 

<Only for wireless LAN>

 

 

 

There is closely another

Try changing of SSID and IP

20

 

projector or other that has

Address.

 

 

 

the same wireless setting.

 

 

 

 

 

 

Others

 

 

 

- Information from

Communication between the

 

 

the projector

projector and computer is not

Try “NETWORK RESTART”

In the

to computer is

working well.

in SERVICE menu under the

Operating

not correct or

 

 

NETWORK menu.

Guide

completed

NETWORK Functions of the

 

 

- The projector does

projector is not working well.

 

 

not respond

 

 

 

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Contents Trademark acknowledgment FeaturesThank you for purchasing this product Contents Manual network connection setting Wireless LANConnection to the network Network Presentation Web ControlNetwork Bridge Function Other FunctionsSecurity precautions when using wireless LAN Do not USE Near the FollowingConnection to the network System requirementsRequired equipment preparation Hardware and software requirement for computerQuick connection System requirementsManual network connection setting Wired LAN This section explains how to set it up manuallyNetwork settings Equipments connectionManual network connection setting Wired LAN About IP address Setting manually Setting automaticallyInternet Option setting Manual network connection setting Wireless LAN Preparation for wireless LAN connectionWireless Manual network connection setting Wireless LANWireless LAN connection set up About IP address Manual network connection setting Wireless LAN Network Presentation Web Control Logon User name Password Administrator BlankProjector Web Control Projector Web Control Network InformationLAN DhcpDisplays and configures network settings AMX D.DDhcp OFF Projector Web Control Network SettingsDhcp on Web Control Enables DhcpDisables Dhcp Port Settings Displays and configures communication port settingsProjector Web Control Port Settings Click the Apply button to save the settingsSend Test Mail Mail SettingsDisplays and configures e-mail addressing settings Alert Settings Displays and configures failure & alert settingsAlarm Time Only Lamp Time Alarm and Filter Time AlarmExcept Cold Start and Authentication Failure Snmp TrapSchedule Settings Displays and configures schedule settingsMessenger Description ScheduleDate Month/Day Projector Web Control Schedule Settings First, 2, 3, 4, Last Date/Time SettingsDisplays and configures the date and time settings Projector Web Control Date/Time Settings Time differenceSntp Sntp Server AddressSecurity Settings SnmpProjector Control Projector Web Control Projector Control Setup Auto Keystone Auto ECO ModeECO Mode InstallationAudio Volume SpeakerAudio Source Audio Source LANDirect Power on Auto Power OFFShade Timer Option Source SkipService Remote ReceivFront RearRemote Control Projector Web Control Remote Control Displays the settings and status of the projector Projector StatusNetwork Restart Restarts the projector’s network connectionWindow Crestron e-ControlClicking the corresponding tab at the top right Sources List Crestron e-ControlMain window Crestron e-Control- Main window Projector Tools windowCrestron Control Projector Configures the network settings of the projector User PasswordAdmin Password Crestron e-Control- Tools windowInfo window Projector InformationHelp Desk window Emergency Alert My Image Function OPTION menu in the Operating GuideMessenger Function Connecting devices Network Bridge FunctionOperating Guide Technical LAN port USB Type a port Control portCommunication setup Communication portControl port ConditionTransmission method HALF-DUPLEXTransmission method FULL-DUPLEXMail Alerts Mail Settings &24Other Functions Mail Alerts Projector Management using Snmp Snmp Settings &23Event Scheduling Schedule Settings &27 Event SchedulingDate/Time Settings &30 Communication Port Command Control via the NetworkFollowing two ports are assigned for the command control Command Control via the Network Command Format Reply Error codeHeader Data length RS-232Ccommand Check Sum Connection TCP #9715Reply Data format Authentication Automatic Connection BreakCrestron RoomView Troubleshooting Problem Likely Cause Things to CheckSpecifications Warranty and after-sales service
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