Compaq 5017 manual Troubleshooting, Solving Common Problems

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Troubleshooting

Solving Common Problems

The following table lists possible problems, the possible cause of each problem, and the recommended solutions.

Problem

Possible Cause

Solution

 

 

 

Screen is blank.

Power cord is

Connect the power

 

disconnected.

cord.

 

 

 

 

Power switch is off.

Turn on power.

 

 

 

 

Video cable is

Connect video cable

 

improperly

properly.

 

connected.

 

 

 

 

 

Screen blanking

Depress any key on

 

utility is active.

the keyboard or move

 

 

the mouse.

 

 

 

Image appears

Brightness and

Press the SELECT

blurred, indistinct,

contrast are too low.

button to access the

or too dark.

 

On-Screen Display.

 

 

Select the Brightness

 

 

and/or Contrast icons

 

 

to adjust as needed.

 

 

 

Image is too large

Image may need

Press the SELECT

or too small.

adjustment.

button to access the

 

 

On-Screen Display.

 

 

Select Auto

 

 

Adjustment.

 

 

 

Reference Guide

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Contents Reference Guide Reference Guide First Edition March 2002 Part Number Introduction Product FeaturesEPA Energy Star Important Safety Information Safety and Maintenance GuidelinesSafety Guidelines Power RequirementsMaintenance Guidelines Reference Guide Safety and Maintenance Guidelines Monitor Setup InstallationInstallation Monitor Base Removal Optional Installation Information Files OperationIcon Control Function Front Panel ControlsOn-Screen Display Main Menu Advanced Menu Menu Level On-Screen Display FunctionsMain Menu Advanced Menu Menu Level Yes Exit How to Adjust Settings Monitor Messages Energy Saver Feature Sleep Timer Mode Adjusting Screen Quality User Modes Optimizing Digital ConversionReference Guide Operation Solving Common Problems TroubleshootingTroubleshooting Using the World Wide Web Preparing to Call Technical Support Compaq 5017 Flat Panel Monitor SpecificationsFactory Preset Display Modes Display ResolutionsHorz Specifications Federal Communications Commission Notice Agency Regulatory NoticesCables ModificationsJapanese Notice Canadian NoticeAvis Canadien European Union NoticeEPA Energy Star Compliance Power Cord Set RequirementsTCO ‘99 Why do we have environmentally labelled computers?What does labelling involve? Flame Retardants Environmental RequirementsMercury CadmiumLead CFCs FreonsTCO ‘99