Compaq 5017 manual Troubleshooting

Page 28

Troubleshooting

Problem

Possible Cause

Solution

 

 

 

Image is not

Position may need

Press the SELECT

centered.

adjustment.

button to access the

 

 

On-Screen Display.

 

 

Select Auto

 

 

Adjustment.

 

 

 

“Check Video

Monitor video cable is

Connect the 15-pin

Cable” is

disconnected.

monitor video cable to

displayed on

 

the computer. Be

screen.

 

sure that the

 

 

computer power is

 

 

on.

 

 

 

“Input Signal Out

Video resolution

Restart your

of Range” is

and/or refresh rate

computer and enter

displayed on

are set higher than

Safe Mode. Change

screen.

what your monitor

your settings to a

 

supports.

supported setting

 

 

(see “Technical

 

 

Specifications”).

 

 

Restart your

 

 

computer so that the

 

 

new settings take

 

 

effect.

No sound from

Speaker audio plug

speakers.

may be disconnected

 

from the back of the

 

computer.

Make sure your audio input jack (green connector) is plugged into the back of your computer.

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Reference Guide

Image 28
Contents Reference Guide Reference Guide First Edition March 2002 Part Number Product Features IntroductionEPA Energy Star Safety and Maintenance Guidelines Safety GuidelinesPower Requirements Important Safety InformationMaintenance Guidelines Reference Guide Safety and Maintenance Guidelines Installation Monitor SetupInstallation Monitor Base Removal Optional Installation Operation Information FilesFront Panel Controls Icon Control FunctionOn-Screen Display On-Screen Display Functions Main Menu Advanced Menu Menu LevelMain Menu Advanced Menu Menu Level Yes Exit How to Adjust Settings Monitor Messages Energy Saver Feature Sleep Timer Mode Adjusting Screen Quality Optimizing Digital Conversion User ModesReference Guide Operation Troubleshooting Solving Common ProblemsTroubleshooting Using the World Wide Web Preparing to Call Technical Support Specifications Compaq 5017 Flat Panel MonitorDisplay Resolutions Factory Preset Display ModesHorz Specifications Agency Regulatory Notices Federal Communications Commission NoticeModifications CablesCanadian Notice Avis CanadienEuropean Union Notice Japanese NoticePower Cord Set Requirements EPA Energy Star ComplianceWhy do we have environmentally labelled computers? TCO ‘99What does labelling involve? Environmental Requirements Flame RetardantsCadmium MercuryCFCs Freons LeadTCO ‘99