Compaq EB1F, EB1H user manual The3rd PartyPCIExpressCardisnotfound, Windows XP/Vista

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M A G M A

The3rd PartyPCIExpressCardisnotfound

The 3rd Party PCI Express card will be visible in the Device Manager, or Apple Profiler, when everything is installed and connected correctly in the Magma ExpressBox1. If the 3rd Party PCI Express card is not visible at all, you will need to turn off your computer (first) and then ExpressBox (second) and test all cords and cables to ensure you have everything

connected correctly. See Chapter 2, Step for more details. Double- check the ExpressCard to ensure it is inserted correctly. You will also need to ensure the 3rd Party card is correctly installed, and that any required drivers have also been installed as directed by the card manufacturer.

Windows XP/Vista:

If the 3rd Party card is visible, but contains a in front of it, it has a problem that must be fixed. Right-click on the line to identify this problem. Then select “Properties” from the pop-up menu.

Look for the “Error Code” in the box in the center of the Properties Window and then go to the following Windows Error Code section for information on how to resolve this issue.

Chapter 3 Troubleshooting

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Contents PCI Express Expansion User’s Manual Copyright 2007 Mission Technology Group, Inc. DBA Magma Table of Contents Appendix a Compliance Preface What’sinthisGuideAdvisories SafetyInstructions WhenWorkingInsideaComputer Electrostatic Discharge ESD Warning Protecting Against Electrostatic DischargeIntroduction General SpecificationsPackageContents ToolsRequiredforInstallation Pre-InstallationInformationStop Hardware InstallationOpen Cover Install 3rd Party PCI Express Card Attach Cables Laptop InstallationDesktop or Server Installation G M a Stop Recheck Installation Applying Power Correctly System Should Be Up and Running Verify InstallationDevices by Connection Mac OS Expansion Slot UtilityG M a System Profiler Finished Cleaning upLocatetheProblem TroubleshootingWindows 2000/XP Supportfor3rd PartyCardsWindows XP/Vista The3rd PartyPCIExpressCardisnotfoundMAC MyComputer Hangs DuringPowerUpG M a Windows Software InstallationInstall Driver G M a LinuxRedHat9 MacOSXHow to Get More Help FrequentlyAskedQuestionsFAQContactingTechnicalSupport Magma Debug Utility PCIScope Software Utility G M a Magma Returns DEPT. RMA # ReturningMerchandisetoMagmaIndustryCanada Appendix a CompliancePage G M a G M a G M a Manual P/N 09-09961-01 Rev B