Compaq EB1F, EB1H user manual Magma Debug Utility

M A G M A

Magma Debug Utility

Occasionally, Technical Support may request Windows users to produce and email a Magma debug log file to help them resolve your problem. This file should be included as an attachment when submitting a Technical Support request at www.magma.com/support.

1.Locate a file called dbgview.exe on the Magma CDROM.

2.Double-click on the file dbgview.exe

3.While the dbgview screen is open, locate and double-click on a file called dump.exe on the Magma CDROM.

4.Switch back to the dbgview screen, which is now filled with data.

5.Save the file and include it as an attachment when submitting a Technical Support request.

Use the “Save As Type” drop-down arrow to select a file type of (*.LOG).

Chapter 5 How to Get More Help 27