Compaq NetPorty II manual Troubleshooting Techn. Support

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Troubleshooting &

Techn. Support

What to do if you have problems

4.1.1Solutions for all parts ...

The system crashes after choose the hardware at PcCANControl:

The selected memory area is not free, or the selected interrupt is being used by another application. Make sure that no conflicts exist on your system. If you get a blue screen under Win NT it is most likely that a memory or IRQ conflict is occur.

PcCANControl launches correctly, but CAN access is not possible:

Check the transceiver cable and CAN connectors. If a connector is not correctly plugged, connect it right. If the sub-min-D connectors at the end of the cables are hot, remove the Key and call I+ME.

If you use higher baudrates, remember to protect the end of line with resistors [120Ohm]

Version 1.03 4-3

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Contents Page Page Informatik und MikroElektronik Page Page Worldwide Representatives SI-KWADRAAT Actia SA NetPorty Glossary Literature LevelX API LevelX Demos PcCANControl Page Introduction Your I+ME NetPorty Mail info@ime-actia.de After-sales serviceSystem Requirements Delivery Contents General Characteristics of NetPorty Technical SpecificationsCan OptionsPage Installation Overview Installing the HardwareInstalling the Hardware Installing the Software If you start at serial port Driver installationApplication installation If you start at parallel port ProblemsInfo Hardware Micro controller NetPorty II internal buffers MemoryProtocol Interface Optical interface Physical Interface1 9pol sub-min-D male 1.1 1 can Channel ConnectorPOWERV+ Pin Signal DescriptionPinning for more than 1 can channel More than 1 can ChannelUniOut2 Connected to Port 2 25pol sub-min-D male Connector definitionCable set for serial connection Power Connector for NetPorty Power SupplyTroubleshooting & Techn. Support For developers What to do if you have problemsTroubleshooting Techn. Support System crashes when the Key is inserted or removed Non-Supported Pcmcia Drives How to use Using a printer and NetPorty II under Win Troubleshooting Techn. Support Glossary Adapter GlossarySYSTEM.INI Page Literature Literature