Compaq NetPorty II manual What to do if you have problems, For developers

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Troubleshooting &

Techn. Support

What to do if you have problems

4.1What to do if you have problems

First and foremost, please read Installation very closely and make sure that you performed your installation exactly as described.

For developers:

The Key is often used in developing environments in combination with the API and/or DLL. If the PcCANControl software is functioning properly, then there is no problem with general CAN access. You should check your usage of the API of DLL.

If the PcCANControl software is not functioning, please consult the list of common problems below and their possible solutions.

Version 1.03 4-2

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Contents Page Page Informatik und MikroElektronik Page Page Worldwide Representatives SI-KWADRAAT Actia SA NetPorty Glossary Literature LevelX API LevelX Demos PcCANControl Page Introduction Your I+ME NetPorty After-sales service Mail info@ime-actia.deSystem Requirements Delivery Contents Technical Specifications General Characteristics of NetPortyOptions CanPage Installation Installing the Hardware OverviewInstalling the Hardware Application installation Installing the SoftwareIf you start at serial port Driver installation Problems If you start at parallel portInfo Hardware Micro controller Memory NetPorty II internal buffersProtocol Interface Physical Interface Optical interfaceConnector 1 9pol sub-min-D male 1.1 1 can ChannelPin Signal Description POWERV+More than 1 can Channel Pinning for more than 1 can channelUniOut2 Connected to Port Connector definition 2 25pol sub-min-D maleCable set for serial connection Power Supply Power Connector for NetPortyTroubleshooting & Techn. Support What to do if you have problems For developersTroubleshooting Techn. Support System crashes when the Key is inserted or removed Non-Supported Pcmcia Drives How to use Using a printer and NetPorty II under Win Troubleshooting Techn. Support Glossary Glossary AdapterSYSTEM.INI Page Literature Literature