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Troubleshooting
Before sending your LCD monitor for servicing, please check the troubleshooting list below to see if you can
VGA Mode
Problem | LED status | Remedy |
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No picture visible | Blue | Using the OSD menu, adjust brightness and |
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| contrast to maximum or reset to their default |
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| settings. |
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| Off | Check the power switch. |
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| Check if the power cord is properly connected |
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| to the monitor. |
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| Blinking Blue | Check if the video signal cable is properly |
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| connected at the back of monitor. |
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| Check if the computer system is switched on |
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| and in power saving/standby mode. |
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Unstable picture | Blue | Check if the specification of graphics adapter |
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| and monitor is in compliance which may be |
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| causing the input signal frequency mismatch. |
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Abnormal picture | Blue | Using the OSD menu, adjust focus, clock, |
(Image is missing, |
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| signals. | |
or too small on the |
| Check the display setting on your system. In |
screen.) |
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| case of a missing image, please select another | |
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| resolution or vertical refresh rate. |
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| Wait for a few seconds after adjusting |
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| the size of the image before changing or |
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| disconnecting the signal cable or switching |
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| off the monitor. |
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