Ask Proxima Troubleshooting Common Issues with Your Projector

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The video embedded in my PowerPoint presentation does not play on the screen

A

A

 

B

Turn off the internal LCD display on your laptop

Embedded video plays correctly

A

B

 

Projector troubleshooting

Problem

Solution

Result

 

 

 

 

 

 

 

 

 

Image not square

Adjust keystone on keypad or Picture menu

Square image

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Image not sharp

Adjust the focus lens or Sharpness in the

Correct image

 

 

Picture>Advanced menu

 

 

 

 

 

 

 

 

A B

 

 

A B

 

 

 

 

 

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Contents User’s Guide Trademarks Declaration of ConformityFCC Warning EN 55022 WarningTable of Contents Introduction Connector panel Connector PanelOptional computer connections Connecting a computerRequired computer connections Page ? No startup screen? Get help on Displaying a computer imageAdjusting the image Connecting a video device Displaying a video image Page Shutting down the projector Troubleshooting your setupStatus indicator light behavior and meaning Page No computer image, just the words Signal out of range Image clear and not cropped Page Page Projected colors don’t match source Lamp must be replaced Lamp turns on Still having problems?Lamp won’t turn on, Temperature light is on Auto image-resets the projector to the source Using the keypad buttonsTroubleshooting the remote Using the remote controlConnecting external speakers Using the audioTroubleshooting audio Optimizing computer images Presentation featuresOptimizing video images Customizing the projectorUsing the menus Picture menu Presets Advanced settings Settings menu Save is disabled when Power Save is enabled Custom Key Language Service menu To reset the PIN back to the default PIN featureTo enter the PIN at projector startup To change the PINUsing the security lock MaintenanceCleaning the lens Replacing the projection lamp Resetting the lamp timer Cleaning the lamp filter screens Projected image size AppendixIndex