Onkyo Troubleshooting Common Issues for HT-RC330 AV Receiver

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Troubleshooting

If you have any trouble using the AV receiver, look for a solution in this section. If you can’t resolve the issue yourself, contact your Onkyo dealer.

If you can’t resolve the issue yourself, try resetting the AV receiver before contacting your Onkyo dealer.

To reset the AV receiver to its factory defaults, turn it on and, while holding down VCR/DVR, press

8ON/STANDBY. “Clear” will appear on the display and the AV receiver will enter Standby mode.

Note that resetting the AV receiver will delete your radio presets and custom settings.

Remote indicator

RECEIVER

HOME

To reset the remote controller to its factory defaults, while holding down RECEIVER, press and hold down HOME until the remote indicator lights (about 3 seconds). Within 30 seconds, press RECEIVER again.

The on-screen setup menus appear only on a TV that is connected to the HDMI OUT. If your TV is connected to the MONITOR OUT V or the COMPONENT VIDEO OUT, use the AV receiver’s display when changing settings.

Power

Can’t turn on the AV receiver

Make sure that the power cord is properly plugged

into the wall outlet.

 

 

 

Unplug the power cord from the wall outlet, wait

five seconds or more, then plug it in again.

 

 

 

The AV receiver turns off unexpectedly

When the set Auto Standby starts running, the AV 34 receiver will automatically go standby.

When the power is restored after a power interruption, “CHECK SP WIRE” appears on the display

The protection circuitry has been activated.

Remove the power cord from the wall outlet

 

immediately. Disconnect all speaker cables and

 

input sources, and then leave the AV receiver with

 

its power cord disconnected for 1 hour. After that,

 

reconnect the power cord and set the volume to

 

maximum. If the AV receiver stays on, set then the

 

volume to minimum, disconnect the power cord, and

 

reconnect your speakers and input sources. If the AV

 

receiver turns off when you set the volume to

 

maximum, disconnect the power cord, and contact

 

your Onkyo dealer.

 

Audio

There’s no sound, or it’s very quiet

Press SPEAKERS A or B to turn on the speaker

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indicator that you want to output sound.

 

 

 

Make sure that the digital input source is selected

30

properly.

 

Make sure that all audio connecting plugs are pushed

12

in all the way.

 

 

 

Make sure that the inputs and outputs of all

13-15

components are connected properly.

 

Make sure that the polarity of the speaker cables is

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correct, and that the bare wires are in contact with

 

the metal part of each speaker terminal.

 

 

 

Make sure that the input source is properly selected.

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Make sure that the speaker cables are not shorting.

11

 

 

Check the volume. The AV receiver is designed for

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home theater enjoyment. It has a wide volume range,

 

allowing precise adjustment.

 

If the MUTING indicator is flashing on the display,

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press the remote controller’s MUTING to unmute

 

the AV receiver.

 

 

 

While a pair of headphones is connected to the

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PHONES jack, no sound is output from the

 

speakers.

 

If there’s no sound from a DVD player connected to

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an HDMI IN, check the DVD player’s output

 

settings, and be sure to select a supported audio

 

format.

 

 

 

Check the digital audio output setting on the

connected device. On some game consoles, such as

 

those that support DVD, the default setting is off.

 

With some DVD-Video discs, you need to select an

audio output format from a menu.

 

 

 

If your turntable uses an MC cartridge, you must

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connect an MC head amp, or an MC transformer.

 

Make sure that none of the connecting cables are

bent, twisted, or damaged.

 

 

 

Not all listening modes use all speakers.

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Specify the speaker distances and adjust the

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individual speaker levels.

 

 

 

The input signal format is set to “PCM” or “DTS”.

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Set it to “Off”.

 

 

 

En

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Contents HT-RC330 10 cm 4 at the rear. The rear edge of the shelf or Local regulations when disposing of batteriesTemperature protection operates if the apparatus Attain an abnormal high temperaturePrecautions Aiming the remote controller Supplied AccessoriesMake sure you have the following accessories Installing the batteriesContents Miscellaneous FeaturesAmplifier ProcessingFront Panel Listening Mode buttonsMemory button Tuning Mode button Display button Front & Rear PanelsRear Panel Power cordRemote Control jack DisplayControlling the AV Receiver Remote ControllerPush-type speaker terminals Connecting the AV ReceiverConnecting Your Speakers Connecting the Speaker CablesAttaching the Speaker Cable Labels Speaker ConfigurationSpeaker Connection Precautions Using a Powered SubwooferHdmi cable About AV ConnectionsConnected image with AV components AV Cables and JacksAudio return channel ARC function Connecting Components with HdmiJack Components Assignable How to record the video Connecting Your ComponentsSee Recording to make a connection for video recording Remote Control Connecting Onkyo uComponentsConnecting a Recording Component System On/Auto Power OnAssembling the AM loop antenna Connecting AntennaConnecting the Power Cord Plug the power cord into an AC wall outletTurning Off See Auto Standby about a power management settingTurning On/Off the AV Receiver Turning OnPlayback Controlling Contents of USB DevicesPlaying the Connected Component Playing iPod/iPhone via USB Standard Mode controlExtended Mode control Understanding Icons on the DisplayPlaying USB Device Using the TunerTuning into Radio Stations Auto tuning modeUsing RDS excluding North American models Presetting AM/FM StationsFinding Stations by Type PTY Displaying Radio Text RTListening to Traffic News TP About Listening Modes Using Basic FunctionsUsing the Listening Modes Selecting Listening ModesOnkyo-Original DSP Listening Modes Speaker LayoutListening Modes Listening modes cannot be selected with some source formats Using the Sleep Timer Using the Home Menu Selecting Speakers a and BChanging the Input Display Setting the Display BrightnessUsing the Music Optimizer Displaying Source InformationAV Recording Using HeadphonesMuting the AV Receiver RecordingOn-screen Setup Menus Advanced SetupCommon Procedures in Setup Menu Explanatory Notes Hdmi InputComponent Component Video Input Digital Audio Digital Audio InputSp Distance Speaker Distance Sp Config Speaker ConfigurationDTS Setting Audio AdjustMultiplex/Mono Settings Dolby SettingsAudio Selector Source SetupTheater-Dimensional Setting SyncHardware Audio TV Out Hdmi SetupHdmi Ctrl Rihd Hdmi ThroughLate Night Function Using the Audio SettingsTone Control Settings Speaker LevelsCinema Filter Music OptimizerCinemaFILTER Music OptimizerIPod/iPhone Playback via Onkyo Dock Using the Onkyo DockControlling Your iPod/iPhone Available buttons Controlling Other Onkyo Components Preprogrammed Remote Control CodesEntering Remote Control Codes Remote Control Codes for Onkyo Components Connected via uControlling a Blu-ray Disc/DVD Player, HD Resetting Remote Mode ButtonsResetting the Remote Controller Controlling Other ComponentsCassettetape deck Components Buttons DVDplayerDisc + There’s no sound, or it’s very quiet TroubleshootingCan’t turn on the AV receiver AV receiver turns off unexpectedlyOnly the front speakers produce sound There’s no sound with a certain signal formatSpeaker volume cannot be set as required About DTS signalsSound changes when I connect my headphones Remote controller doesn’t workCan’t access the music files on a USB device Standby power consumptionVideo Attenuation Video Attoff defaultVideo Atton Gain is reduced by 2 dB Video Connection Formats Connection Tips and Video Signal PathAudio Connection Formats USB Device Requirements USB FeaturesSupported Audio Formats About HdmiAbout Copyright Protection About p-compatible components Using an RIHD-compatible TV, Player, or RecorderOperations that can be performed with Connection Operate with the remote controller How to connect and setupConfirm the connecting and setting Confirm the settingsTuner Section SpecificationsAmplifier Section Video SectionMemo Memo Memo Onkyo Europe Electronics GmbH UK Branch Onkyo Europe Electronics GmbH

HT-RC330 specifications

The Onkyo HT-RC330 is a notable home theater receiver designed to cater to the needs of audiophiles and home entertainment enthusiasts. This versatile receiver showcases a host of features and technologies that ensure a comprehensive and immersive audio-visual experience.

At the heart of the HT-RC330 is its impressive Audyssey technology, which includes Audyssey MultEQ. This feature allows for optimal room acoustics by automatically calibrating the sound output to match the specific characteristics of your listening environment. This means that whether you're watching a movie, playing a game, or listening to music, you get the best possible sound quality tailored to your room.

The receiver supports a 7.1 channel surround sound system, delivering rich and engaging audio that envelops the listener. It has a robust power output, providing sufficient amplification to drive various speaker setups, ensuring that you can enjoy loud and clear sound without distortion.

Connectivity is a strong suit of the HT-RC330. It offers multiple HDMI inputs, allowing users to connect various devices, such as Blu-ray players, gaming consoles, and streaming devices, all while ensuring high-definition audio and video signals are transmitted without loss. Additionally, the receiver supports 3D video and 4K pass-through, making it future-proof and ready for the latest high-definition formats.

Another standout feature is its support for an array of audio formats, including Dolby TrueHD and DTS-HD Master Audio. This capability allows users to enjoy high-resolution audio tracks with crisp clarity and impactful bass. The receiver also features an integrated AM/FM tuner, providing access to radio broadcasts.

The HT-RC330 provides advanced customization options, thanks to its user-friendly on-screen setup and remote control. Users can easily navigate through settings and create personalized sound profiles for different media types.

Moreover, it comes equipped with Onkyo's Zone 2 feature, which lets users extend audio enjoyment to another room, making it a perfect choice for those who want multi-room audio capabilities.

In summary, the Onkyo HT-RC330 is a powerful and feature-rich home theater receiver that combines cutting-edge audio technologies with flexible connectivity options, making it an excellent choice for enhancing your home entertainment experience. Whether for movies, music, or games, the HT-RC330 aims to deliver unparalleled sound quality.