Onkyo TX-SR674E, TX-SR8467, TX-SR8460, TX-SR604E instruction manual Troubleshooting

Page 88

Troubleshooting—Continued

The surround back speakers produce no sound

The surround back speakers are not used with all listen- ing modes. Select another listening mode (page 63).

Not much sound may be produced by the surround back speakers with some sources.

Make sure the speakers are configured correctly (page 67).

The subwoofer produces no sound

When you play source material that contains no infor- mation in the LFE channel, the subwoofer produces no sound.

Make sure the speakers are configured correctly (page 67).

There’s no sound with a certain signal format

Check the digital audio output setting on the con- nected device. On some game consoles, such as those that support DVD, the default setting is off.

With some DVD-Video discs, you need to select an audio output format from a menu.

Depending on the input signal, some listening modes cannot be selected (page 62).

Can’t select the DTS-ES Discrete/Matrix listen- ing modes

These modes cannot be selected when no surround back speakers are connected, or the Zone 2 speakers are being used.

You can not always select all of the listening modes, depending on the number of the speaker connected (page 62).

Can’t get 6.1/7.1 playback

If no surround back speakers are connected, or the Zone 2 speakers are being used, 6.1/7.1 playback is not possible.

You can not always select all of the listening modes, depending on the number of the speakers connected (page 62).

The volume cannot be set to 99

When the levels of all speakers have been calibrated (page 70), the maximum volume setting may change.

Noise can be heard

Using cable ties to bundle audio cables with power cords, speaker cables, and so on may degrade the audio performance, so don’t do it.

An audio cable may be picking up interference. Try repositioning your cables.

The Late Night function doesn’t work

Make sure the source material is Dolby Digital (page 66).

The DVD analog multichannel input doesn’t work

Check the DVD analog multichannel input connec- tions (page 26).

To select the DVD analog multichannel input, press the [MULTI CH] input selector button.

Check the audio output settings on your DVD player.

About DTS signals

When DTS program material ends and the DTS bit- stream stops, the AV receiver remains in DTS listen- ing mode and the DTS indicator remains on. This is to prevent noise when you use the pause, fast forward, or fast reverse function on your player. If you switch your player from DTS to PCM, because the AV receiver does not switch formats immediately, you may not hear any sound, in which case you should stop your player for about three seconds, and then resume playback.

With some CD and LD players, you won’t be able to playback DTS material properly even though your player is connected to a digital input on the AV receiver. This is usually because the DTS bitstream has been processed (e.g., output level, sampling rate, or frequency response changed) and the AV receiver doesn’t recognize it as a genuine DTS signal. In such cases, you may hear noise.

When playing DTS program material, using the pause, fast forward, or fast reverse function on your player may produce a short audible noise. This is not a mal- function.

The beginning of audio received by an HDMI IN can’t be heard

Since it takes longer to identify the format of an HDMI signal than it does for other digital audio sig- nals, audio output may not start immediately.

Video

There’s no picture

Make sure that all video connecting plugs are pushed in all the way (page 18).

Make sure that each video component is properly con- nected.

If your video component is connected to a component video input, your TV must be connected to the com- ponent video output (page 23) (TX-604/604E/8460 only).

If a video component is connected to an HDMI input, your TV must be connected to the HDMI OUT.

While the Pure Audio listening mode (not North American models) is selected, the video circuitry is turned off and only video signals input through HDMI IN can be output.

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Contents TX-SR604/604E TX-SR8460 TX-SR674/674E TX-SR8467 Important Safety Instructions AvisPrecautions PowerFor models having a power cord with a polarized plug FCC Information for UserSupplied Accessories PrecautionsMake sure you have the following accessories Speaker cable labels Power-plug adapterTX-SR674/674E and TX-SR8467 Only FeaturesTX-SR604/604E and TX-SR8460 Only Table of Contents Front & Rear Panels Front PanelFront & Rear Panels Display Rear Panel Digital Optical in 1, 2, 3 and OUTXM antenna on North American models Hdmi in 1, 2, and OUTZone 2 Line OUT Installing the Batteries Remote ControllerAiming the Remote Controller Using the Remote Controller Remote ControllerRECEIVER/TAPE Mode Remote Mode buttons Buttons used when the Tuner input is selectedButtons used when the Tape input is selected Zone 2 buttonDVD Mode CD/MD/CDR/HDD Mode To select the input source, pressDISC/ALBUM +/- button Arrow / and Enter buttonsAbout Home Theater Enjoying Home TheaterConnecting the AV Receiver About AV ConnectionsOptical Digital Jacks AV Connection Color CodingConnecting the AV Receiver Connecting Your SpeakersSpeaker Connection Precautions Connecting the Speaker CablesRead the following before connecting your speakers Strip about 5/8 15 mmConnecting Antenna Connecting the Indoor FM AntennaConnecting the AM Loop Antenna Attach the FM antenna, as shown North American modelsConnecting an Outdoor AM Antenna Connecting an Outdoor FM AntennaUsing a TV/FM Antenna Splitter Connecting Both Audio & Video Which Connections Should I Use?Video Connection Formats Audio Connection FormatsConnecting Your TV or Projector Video ConnectionAudio Connection HintConnecting a DVD Player Hooking Up the Multichannel DVD Input DVD playerConnecting a VCR or DVD Recorder for Playback DVD recorderConnecting a VCR or DVD Recorder for Recording Satellite, cable, set-top box, etc Connecting a Camcorder, Games Console, or Other Device Connecting Components with Hdmi About HdmiSupported Audio Formats About Copyright ProtectionVideo Signal Flow Chart Audio Signal Flow ChartMaking Hdmi Connections TX-SR604/604E, TX-SR8460Connecting a CD Player or Turntable CD Player or Turntable MM with Built-in Phono Preamp StepConnecting a HDD-compatible Component Connect your HDD-compatible component’s analogAudio output jacks and video output jack to the AV Receiver’s Video 3 in L/R jacks and Video 3 JacksConnecting a Cassette, CDR, MiniDisc, or DAT Recorder Connecting Onkyo Components Connecting the Power Cord of Another ComponentAuto Power On/Standby Remote ControlConnecting the Power Cord Do the automatic speaker setup-this is essentialTurning On the AV Receiver Turning On and StandbyAutomatic Speaker Setup Audyssey2EQ First Time SetupMeasurement Points Connect the setup microphone to the Setup MIC jack First Time SetupPress Enter When the calculations are com Disconnect the speaker setupFollowing screen appears Plete, the following screenError Messages Speaker Detect ErrorsReviewing the Results Ambient noise is too highUsing a Powered Subwoofer Changing the Speaker Settings ManuallyPress the Return button to return to the previous menu Submenus About the Onscreen Setup MenusMain menu Digital Input Hdmi Video Setup Video InputSetup menu closes Component Video SetupMain menu appears onscreen Changing the Input Display Minimum Speaker Impedance not North American modelsTV Format Setup Not North American models AM Frequency Step Setup on some modelsHardware Setup menu appears You must specify the TV system used in your areaBasic Operations Selecting the Input SourceStart playback on the source component Video OUT, Hdmi OUT or Monitor OUTUsing the Multichannel DVD Input Adjusting the Bass & TrebleBasic Operations Displaying Source InformationUsing the Sleep Timer Setting the Display BrightnessUsing Headphones Muting the AV ReceiverUsing the Tuner Tuning into Radio StationsListening to the Radio Listening to the RadioPresetting AM/FM Stations XM Channels Selecting PresetsDeleting Presets Listening to the RadioWhat is RDS? Using RDS European models onlyRDS Program Types PTY Listening to Traffic News TP Displaying Radio Text RTFinding Stations by Type PTY Connecting the XM Passport System Listening to XM Satellite Radio North American models onlyImportant XM Radio Information About XM RadioSigning Up for XM Satellite Radio Setting the Satellite Radio ModeSelecting XM Satellite Radio Channel Search mode select any channel Selecting XM Radio ChannelsThere are three ways to select XM radio channels Receiver button flashesDisplaying XM Radio Information TER signal strength bar is as XM Radio MessagesPositioning the XM Passport System Long as possibleUsing the Listening Modes Selecting with the Remote ControllerSelecting Listening Modes Selecting on the AV ReceiverUsing the Listening Modes PCMAbout the Listening Modes Use this mode with any stereo movie e.g., TV, DVD, VHS Onkyo Original DSP ModesAV Recording RecordingRecording Separate AV Sources Using the CinemaFILTER Using the Late Night Function Dolby Digital onlyAdjusting Individual Speaker Levels Advanced OperationsSpeaker Setup Advanced SetupSpeaker Config menu appears Low-Pass Filter for the LFE Channel Advanced SetupDouble Bass Speaker Distance Tance, and then press EnterSpeaker Distance menu appears Buttons to select 2. Speaker DisRepeat until the volume Speaker Level CalibrationTest tone from each speaker Is the sameEqualizer Setting Settings, and then pressEqualizer Settings menu appears Buttons to select 4. EqualizerMultichannel DVD Input Settings Audio Adjust FunctionsWhen you’ve finished, press SW Input SensitivityInput Channel Settings PL IIx Music Mode SettingsNeo6 Music Mode Setting Dolby Digital EX Input Signal SettingTons on the remote controller to Assigning Listening Modes to Input SourcesUse the Input Selector but Select the input source that youIntelliVolume Volume Setup/OSD SetupUse the Up and Down Buttons to select a. IntelliVolume Lowed by the Setup button. The main menu appears onscreenChanging the AV Receiver’s ID Hdmi Audio OutLock Setup Digital Input Signal FormatsPress and hold the AV receiver’s Digi TAL Input button for about 3 secondsChanging the Remote Controller’s ID Correcting Sound and Picture SyncPress the Receiver and the Cine Fltr at the same timeConnecting Zone Using a Receiver/Integrated Amp in ZoneUsing Only Speakers in Zone ZoneSetting the Powered Zone Buttons to select Powered ZoneControlling Zone 2 with the Remote Controller Using ZoneControlling Zone 2 from the AV receiver Using the Remote Control in Zone Adjusting the Volume for ZoneUsing a Multiroom Kit with Zone Using a Multiroom Kit with a CabinetEntering Remote Control Codes Controlling Other ComponentsRemote Control Codes for Onkyo Components Connected via Resetting Remote Mode ButtonsResetting the Remote Controller Controlling Other ComponentsTV VOL CH +Specifications Amplifier SectionVideo Section Tuner SectionTroubleshooting Troubleshooting Remote controller doesn’t work There’s no picture from a source connected to an HdmiOnscreen menus don’t appear Immediate display does not appearSound changes when I connect my head- phones Speaker volume cannot be set as requiredThere’s no sound Speaker distance cannot be set as requiredMemo Onkyo Europe Electronics GmbH Onkyo Europe UK Office

TX-SR674, TX-SR604E, TX-SR674E, TX-SR604, TX-SR8467 specifications

The Onkyo TX-SR8460, TX-SR8467, TX-SR604, TX-SR674E, and TX-SR604E are a series of AV receivers that cater to audiophiles and home theater enthusiasts alike. Renowned for their robust performance, these models offer a variety of features and technologies that enhance the overall audio and visual experience.

The TX-SR8460 stands out with an impressive power output of 130 watts per channel, making it ideal for driving larger speaker systems. It supports the latest audio formats, including Dolby Atmos and DTS:X, allowing for an immersive surround sound experience. The inclusion of advanced calibration technology ensures optimal speaker placement, adapting the audio output to the specific characteristics of your room.

The TX-SR8467 builds on its predecessor with enhanced connectivity options, including multiple HDMI inputs and outputs, supporting 4K Ultra HD video pass-through and scaling. This model features Onkyo’s acclaimed AccuEQ room calibration system, which simplifies the setup process while offering advanced acoustic correction capabilities. It also boasts wireless streaming options through built-in Wi-Fi and Bluetooth, allowing users to enjoy their favorite music from various devices.

Moving to the TX-SR604, this receiver is designed for those who prioritize performance without breaking the bank. With a clean and powerful 100 watts per channel output, it supports high-definition audio codecs and comes equipped with multiple HDMI inputs. Its straightforward user interface and intuitive remote make it a favorite among casual users and audiophiles alike.

The TX-SR674E is notable for its versatility and numerous features. With 7.2 channel support, it is capable of delivering a rich surround sound experience. This model includes THX certification, ensuring that it meets stringent performance standards. The device is also equipped with Zone 2 functionality for multi-room applications, allowing users to enjoy different audio streams in separate areas of the home.

Lastly, the TX-SR604E echoes the quality found in its more advanced siblings. Its support for Dolby TrueHD and DTS-HD Master Audio makes it a solid choice for home theater setups. With a user-friendly interface and comprehensive connectivity options, including digital audio inputs, this receiver is well-suited for modern entertainment systems.

All of these receivers come equipped with advanced HDMI technology, supporting ARC (Audio Return Channel) which simplifies connections to TVs. They reflect Onkyo's commitment to quality sound, ease of use, and an immersive home theater experience.