Mitsubishi Electronics CP3020DAE Troubleshooting, Front Panel Indicators & Countermeasures

Page 18

TROUBLESHOOTING

FRONT PANEL INDICATORS & COUNTERMEASURES

If for some reason printing is not possible or error occurs during printing, the indicators on the front panel will be lit. In this case, follow the procedure described below.

 

 

 

 

 

: lit

: blinks

: not lit

 

 

 

 

 

 

 

 

ALARM

MEDIA

DATA

READY

Causes

 

Countermeasures

 

 

 

 

 

 

 

 

 

 

 

 

Paper is used up.

• Install a new set of paper.

 

 

 

 

 

Paper is not installed.

Refer to pages 12-13.

 

 

 

 

 

The ink sheet is not installed.

• Replace the ink sheet with a new one.

 

 

 

 

 

Refer to page 11.

 

 

 

 

 

 

 

 

 

 

 

The wrong type of ink sheet is installed.

• Use the correct ink sheet for the installed paper.

 

 

 

 

Print paper is not specified by the

• Use the specified print paper.

 

 

 

 

 

printer driver.

 

 

 

 

 

 

 

The ink sheet and the print paper are

• Use them in the correct combination.

 

 

 

 

not combined correctly.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The top cover is open.

• Close the top cover.

 

 

 

 

 

 

 

 

 

 

 

The temperature of the thermal head

• Wait until the indicator goes off.

 

 

(*Note)

 

has become too high.

 

 

 

 

 

 

 

 

 

 

 

 

 

Paper jam occurs.

Refer to page 18 “Overcoming paper jams”.

 

 

 

 

 

If the status is not improved by carrying out this

 

 

 

 

 

measure, consult your dealer.

 

 

 

 

 

 

 

 

 

 

 

Mechanical error occurs.

• Remove the paper tray. Turn off the power and

 

 

 

 

 

then turn on it again. After that, install the paper

 

 

 

 

 

tray.

 

 

 

 

 

 

 

 

 

 

*Note : DATA indicator blinks during data transferring.

PRECAUTIONS

FEATURES

 

CONNECTIONS

PREPARATION

SHOOTING

TROUBLE-

 

OTHERS

 

 

16

Image 18
Contents CP3020DAE Risk of Electric Shock do not Open Contents Safety Precautions Protective MeasuresSafety Precautions Installation LocationsFor Long Operating Life Other Cautions Special Features Special FeaturesUnpacking UnpackingFeatures & Functions Front PanelRear Panel Features & FunctionsCancelling Continuous Printing USB PortConnecting with a Personal Computer ConnectionsConnection with USB Interface Removing the Shipping Inserts Before OperationPaper Sheet SET 2REMOVING the Shipping Inserts on the Paper Tray SlotBefore Operation INK Sheet Installation2INSTALLATION of INK Sheet Remove old ink sheet from the ink cassettePrint Paper Installation Remove the protection sheet placed on top of the paper Before Printing Usage and Storage of Paper Sheet SETInstructions for Exchanging INK Sheet After PrintingPrinter Driver Installation CPD3020AXTroubleshooting Front Panel Indicators & CountermeasuresAlarm Media Data Ready Troubleshooting Before Calling for ServiceClearing a Paper JAM from the INK Cassette Area 5Install the ink cassetteOvercoming Paper Jams Pull out the jammed paperRepairing a Torn INK Sheet Cleaning Thermal Head CleaningSpecifications Spec & OptionsOptions French Branch